Job Description

We are seeking a highly motivated Livestream Operations Executive to support the end-to-end execution of livestream sessions, including host coordination, stream quality monitoring, and overall operational efficiency. This role plays a key part in campaign execution and contributes to driving audience engagement and sales through effective and compelling livestream content.

Key Responsibilities

• Responsible to oversee daily livestream operations and manage livestream host schedules, address operational challenges, ensure smooth day-to-day execution and consistently maintain high standard of content.
• Responsible for analyze livestream performance data using streaming software such as OBS, Wirecast or vMix, and developing analytical and operational systems to support decision-making.
• Responsible to perform daily data tracking and continuously refine the livestreaming style for sales or campaign events to optimise viewer engagement.
• Conduct livestream and product training sessions to enhance host performance and content delivery.
• Responsible for delivering accurate product information and offering immediate customer assistance during live broadcasts.
• Collaborate closely with marketing and other functional teams to ensure livestream activities align with latest market cosmetic trends.
• Responsible for creating standardized operating procedures and performance review frameworks to monitor and enhance livestream host effectiveness.
• Detail-oriented, creative, and adaptable, with strong problem-solving skills and a keen awareness of current market trends in cosmetics products.

Job Requirements

Job Requirements

• Possession of a Diploma or Bachelor's Degree in Marketing, Media Production, Advertising, Business Administration, or a related discipline.
• At least 1 year of relevant experience in livestream operations or similar positions.
• Knowledgeable about FMCG, especially in the areas of cosmetics, makeup, and skincare products.
• Skilled in live event production, including multi-camera setups, stream graphics creation, audio/video equipment management, and live streaming network protocols.
• Enjoy a structured 5-day work week with 2 days off, while remaining adaptable to assist with operations on weekends and public holidays.

Skills