Job Description

Job Summary:

Responsible for managing and nurturing relationships with key clients and developing strategic account plans to drive customer retention and revenue growth.

Job Descriptions:

• Act as the primary point of contact to build and maintain strong relationships with key clients by understanding their business needs and ensuring their satisfaction with products or services.
• Develop and execute strategic account plans to drive growth and maximize revenue.
• Stay updated on competitor activities and industry trends to identify new business opportunities within existing accounts and strategize to expand business in the market.
• Conduct regular client business reviews and performance analyses on a weekly and monthly basis.
• Work closely with internal teams, such as GTM, marketing, customer service etc., to deliver exceptional customer experiences.

Job Requirements

Job Requirements:

• Must possess at least a Diploma, Advanced Diploma, Bachelor’s Degree, or equivalent.
• Required language(s): English, Mandarin, and Bahasa Malaysia (Mandarin is required to deal with Mandarin-speaking stakeholders).
• Preferably at least 3–5 years of related experience; fresh graduates are also welcome to apply.
• Proficient in Microsoft Office, including Excel, Word, and PowerPoint.
• Excellent interpersonal skills.
• Strong planning, time management, and organizational skills.
• Ability to thrive in a fast-paced and creative environment.
• Possesses own transport.

Skills