Job Description

Job Summary

Leads store operations, drives sales, and ensures customer satisfaction.

Job Responsibilities:

• Drive and maximize sales performance of the store by improving the competency of sales representatives.
• Supervise, train, and motivate the sales team to meet company objectives as well as other goals.
• Analyze market movement and prepare detailed report to provide insight to better marketing opportunity.
• Deliver excellent service including dealing with customer queries and complaints to ensure high levels of customer satisfaction.
• Work closely with different departments in planning and execution of in-store events.
• Monitor and maintain store operation closely to drive operation excellence.
• Maintain outstanding store condition and visual merchandising standards.

Job Requirements

• Must possess at least Diploma/ Degree in Management, Marketing or equivalent
• At least 1 year working experience in retail industry field is added advantage.
• Required language(s): English, Mandarin, and Bahasa Malaysia to effectively communicate with our diverse client base and stakeholders.
• Proficiency in Microsoft Office includes Excel, Words and Power Point
• Strong leadership and customer management abilities
• Excellent communication and interpersonal skills
• Good planning, negotiation, and organizational skills
• Able to work in a fast-paced working environment.
• Working days: 6 days in a week
• Working Hours: 8-hours shift basis

Skills