Job Description

About the role
As a Sales Support and Operation Officer/Executive, you will be responsible to support key account operations by managing orders, documentation, and administrative tasks to ensure smooth sales and logistics processes.

What you'll be doing

• Manage Purchase Orders (PO) and follow up on payment collections from key accounts.
• Coordinate with the logistics team to support smooth and timely product deliveries.
• Monitor and update shipment records, ensuring timely communication with relevant stakeholders on any discrepancies or issues.
• Manage monthly settlements and related documentation for key accounts.
• Maintain accurate and up-to-date records, ensuring accessibility and compliance with company standards.
• Update and manage the key accounts purchase portal with product listings and key account requirements.
• Process expense claims, administrative requests, and other tasks in line with company policies.
• Collaborate with internal departments to ensure efficient daily operations.
• Provide support for other ad-hoc duties as assigned by the line manager.

Job Requirements

What we're looking for

• Candidate must possess at least a Diploma in Business Studies, Administration, Management, or equivalent.
• Required languages: Mandarin, English, and Bahasa Malaysia. (Mandarin is required to liaise with Mandarin speaking stakeholders)
• Minimum 1 year of relevant working experience is preferred; fresh graduates are also encouraged to apply.
• Proficient in Microsoft Office, including Excel, PowerPoint, and Word.
• Strong communication and stakeholder management skills.
• Strong time management and organizational skills.
• Possess a positive attitude, proactive mindset, and attention to detail.
• Able to work independently and maintain confidentiality.
• Ability to thrive in a fast-paced environment.

If you're excited to be a part of our dynamic team and contribute to the success of our company, we encourage you to apply now!

Skills