AI-generated summary
- Lead hardware support: govern changes, triage incidents, drive root-cause fixes.
- Ensure resilience across global data centers; standardize SOPs/MOPs.
- Influence architecture, automate workflows, mentor teammates, and drive org-wide impact!
Undisclosed
Malaysia, Kuala Lumpur
Job Description
Leads complex, data center hardware support services to ensure resilience, reliability, and availability at scale. Designs, governs, and signs off on advanced change activities and site augmentations, driving standardization of SOPs/MOPs across regions. Serves as the highest operational escalation point for incidents, leading cross-functional triage, root-cause analysis, and long-term corrective actions. Partners with engineering, capacity, networking, and security teams to anticipate risks, implement architectural improvements, and automate repeatable workflows. Mentors and develops team mates, uplifts best practices, and influences policy and process changes that improve performance across the group and organization.
Job Requirements
Company Benefits
Benefits that work for you
Your benefits are tailored to your location and designed to help you lead a balanced life.
Health and Wellness
Oracle provides a diverse range of healthcare plans and medical benefits in many locations.
Time Off
Everybody needs time off to recharge their batteries. We provide competitive time away from work plans for vacation, holiday, and leave.
Be Ready for Anything
Depending on where you work, we also offer a range of income replacement plans, including life and disability insurance.
Grow Your Career
Learn, innovate, and advance your career. Oracle supports your path forward by reimbursing a portion of your education fees for pre-approved studies.
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 10 Years of Experience
Company Profile
