Job Description

4+ years of experience working in a data center environment (colocation, hyperscaler, enterprise DC, or equivalent critical environment role). Strong hands-on expertise in server hardware installation, upgrades, and break/fix, including troubleshooting without impacting critical infrastructure. Demonstrated experience with structured cabling and network build/connectivity validation (fiber/copper patching, labeling, testing). Comfortable with Linux fundamentals (system logs/CLI basics; ability to validate connectivity/health checks). Experience managing/triaging incident and ticket queues, diagnosing non-routine issues, and escalating appropriately. Strong discipline in SOP/MOP adherence, change control, security controls, and site compliance expectations. Confident communicator who can work effectively with cross-functional teams and vendors; able to operate independently on shift. Comfortable working rotating shifts in an onsite operations environment

Job Requirements