AI-generated summary
- Lead 24x7 datacenter teams in Thailand for on-site installs, support & proactive services; own escalations.
- Join a Cloud Hardware support org serving Thailand datacenters.
- Own escalations, fix ops and spot opportunities; lead with impact!
Undisclosed
Malaysia, Kuala Lumpur
Job Description
As a leader in the Cloud Hardware support organization, you will be responsible for leading teams of Datacenter Technicians and/or Field Engineers assigned for delivery of on-site support, installations, proactive services in a defined territory and/or data center sites across Thailand. Focuses to meet the required service levels 24x7, improve and drive customer satisfaction, identify business opportunities and mitigate any operation gaps. The role involves significant communication at all levels internally and externally. A primary point of contact responsible for facilitating and providing advice and assistance on diverse situations and escalated issues.
Job Requirements
Company Benefits
Benefits that work for you
Your benefits are tailored to your location and designed to help you lead a balanced life.
Health and Wellness
Oracle provides a diverse range of healthcare plans and medical benefits in many locations.
Time Off
Everybody needs time off to recharge their batteries. We provide competitive time away from work plans for vacation, holiday, and leave.
Be Ready for Anything
Depending on where you work, we also offer a range of income replacement plans, including life and disability insurance.
Grow Your Career
Learn, innovate, and advance your career. Oracle supports your path forward by reimbursing a portion of your education fees for pre-approved studies.
Additional Info
Company Activity
Last active - 1 hour ago
Experience Level
0 - 10 Years of Experience
Company Profile
