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Sr./Support & Deployment Engineer

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This job is a Sr./Support & Deployment Engineer role involving installing and supporting digital TV products, implementing IPTV solutions, and enhancing automation strategies. You might like this job because it offers a mix of technical and soft skills, cloud technology experience, and the opportunity to work with a diverse technology stack.

Undisclosed

UOA, Kuala Lumpur, Malaisie - Malaysia, Kuala Lumpur

Job Description

about the role

Overall Responsibility

Your main tasks in devops and engineering team shall be and not limited to:

  • Deployment, installation and commissioning phase of our digital TV products
  • Manage and support the integration phase of our IPTV/OTT software solutions in the operator environment
  • Work with the customer on the solution implementation, configuration and content preparation
  • Train the customer’s technical and operational staff
  • Contribute to the technical optimization of solutions
  • Provide N2/N3 technical support on production environment, support day-to day administration tasks
  • Operations and maintenance support
  • Adapt to the current test automation strategy and framework used across the Agile teams and continue to enhance and modify based on industry best practices
  • Participate in defining the means and strategy for E2E/System testing aspects including both functional and non-functional
  • Participate in relevant review meetings and assist the teams with the definition and implementation of the relevant tests
  • Improve automation strategy, define and manage automation metrics, and drive process improvements
  • Ensure test plans and scripts are documented, reported and tracked
  • Provide automation test reports and statistics and ensure accurate and complete documentation
  • Regularly reporting and work closely with the Sr. Program Manager and Engineering lead of Delivery and Operations.
  • Represent and promote VO Consulting Services when opportunity arise.

about you

Technical skills:

  • Virtualization (VMWare), Kubernetes, Docker, Ansible, Squid, Java, Javascript, REST, Web Services
  • Oracle / Mongo Db / Sql and None Sql DB
  • Linux, Web Technologies (application and HTTP Servers), ELK (Elastic Search / Logstash / Kibana), Grafana, Fluent Bit, Scripting (bash, perl, python…)
  • Network configuration
  • Extensive experience with cloud technologies.
  • Strong troubleshooting, problem-solving skills, creativity and resourcefulness
  • Significant experience in automatic deployment & Infrastructure as Code, especially with K8/K3 deployment
  • Knowledge with Video transcoding, packaging, delivery networks & DRM – advantage
  • Occasionally may require developing modular plugins
  • API testing, CRUD operation, writing ATP/FUT, Test Case and Test execution experience

Soft skills:

  • Fluent in English customer facing communication. Addition language is an advantage.
  • Excellent in communication (verbal and written), negotiation, presentation and organization skills and build strong working relationships.
  • Ability to work with remote teams in different time zones
  • Analytical mind and be force of proposition
  • Self-driven
  • Innovative – ability to learn and work with new technologies

Education and Experience Requirements

  • Degree level or equivalent (Business, Engineering or Science Degree)
  • Experience working in Agile/Scrum environment is required
  • Experience in devops and engineering role or with software programming language background is preferred.
  • Experience in automated testing implementation and as the automation lead of a project is an advantage
  • A good team player

additional information

NA


department

Hosted Staff, HR Svc Contracts

Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business

contract

Regular


Job Requirements


Company Benefits

Condusive environment

A pleasant working atmosphere, stimulating projects, flexible working and buildings that promote employees' well-being.

Career development

Orange gives everyone the opportunity to show their added values and improve their skills!

Diverse opportunities

At Orange, we firmly believe in the value of diversity and inclusion within a company for driving innovation, well-being and performance.


Additional Info

Company Activity

Last active - few minutes ago


Company Profile

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Orange

We're a leading telecommunications operator and digital service provider. We serve 287 million customers (as of 31 December 2023), individuals, professionals, and large companies: and are one of the world's foremost telecommunications operators for multinational companies, under the Orange Business brand.

Source: orange.com