Job Description

About the Opportunity: Are You Ready to Drive Operational Excellence?

We are representing a growing client seeking a highly organized, dependable, and proactive Operations Executive to support the day-to-day operations of the business and help build a more structured, efficient, and scalable organization.

This is a hands-on operations role for someone who enjoys creating structure, improving processes, coordinating across teams, and making sure things get done properly and on time.

You will play a key role in maintaining operational standards, documenting processes, tracking performance, coordinating with internal teams and external partners, and identifying opportunities to make the way the business operates more efficient.

In a fast-paced environment, your ability to stay organized, think logically, follow through on commitments, and take ownership will directly contribute to the company's growth.

If you are someone who thrives on structure, accountability, problem-solving, and continuous improvement, this is an opportunity to make a meaningful impact.

🎯 Key Responsibilities: Your Operational Mission

• Operational Execution: Support daily business operations and ensure tasks are completed efficiently, accurately, and on time.
• Process & SOP Management: Create, maintain, and improve SOPs, workflows, and operational processes to ensure consistent execution.
• Reporting & Performance Tracking: Prepare reports, dashboards, and KPI trackers to provide clear visibility into operational performance.
• Team & Stakeholder Coordination: Coordinate with internal teams, vendors, and partners to ensure smooth communication, follow-up, and execution.
• Issue Resolution: Monitor operational activities, identify gaps or risks, and take appropriate action to resolve issues promptly.
• Continuous Improvement: Identify opportunities to streamline workflows, reduce manual work, and improve overall operational efficiency.
• Documentation & Records: Maintain accurate and organized operational records, documents, and tracking systems.
• Project Support: Support cross-functional projects and operational initiatives to ensure successful and timely execution.

Job Requirements

Qualifications & Requirements

• Bachelor's degree in Business Administration, Operations Management, Management, or a related field
• 2–5 years of experience in operations, business support, administration, project coordination, or a related role
• Strong organizational, analytical, and problem-solving skills with excellent attention to detail
• Proficient in Microsoft Office and Google Workspace, particularly Excel / Google Sheets
• Strong ownership, communication, and stakeholder management skills, with the ability to work independently
• Professional working proficiency in English and Chinese, both written and spoken

Skills