Job Description

Application link: https://airtable.com/appiq0s29wFzPolUy/paggadzjzyaQaPnSx/form

Salary:

Base Pay + Unlimited Commission

The Opportunity

We are looking for a highly motivated and customer-focused Inbound Sales Representative to join our growing, remote team. In this critical, full-funnel role, you will be the bridge between our high-quality leads (provided in-house) and satisfied, long-term customers. You will leverage your experience to nurture and convert leads from initial contact through trial conversion, and ensure ongoing customer retention.

This is a remote position focused on servicing customers in Singapore.

Key Responsibilities

As a Inbound Sales Representative, you will own the full customer funnel—from the first touchpoint until successful conversion. Your primary duties will include:

• Full-Funnel Conversion: Strategically collaborate with the Marketing team to qualify inbound leads and convert them first into trial users, and then into regular, paid customers.
• Multi-Channel Engagement: Proactively engage with potential customers primarily through calls, complemented by text/messaging channels, to understand their needs and clearly articulate the value of the Ottodot platform.
• Target Achievement: Consistently meet and exceed demanding monthly and quarterly sales targets for trial enrolments and regular customer conversions in the Singapore market.
• Sales Strategy & Innovation: Actively analyse conversion blockers and propose solutions.
• Product Advocacy & Feedback: Act as the voice of the customer. Identify potential product improvements and relay detailed, actionable feedback to the Product and content teams to enhance our offerings.
  

Note: There is a 3-month probation period, during which performance will be evaluated monthly. Upon successful completion, you will be assessed for a permanent role.

Ready to own our customer journey and drive growth? Apply now to join the Ottodot team!

Application link: https://airtable.com/appiq0s29wFzPolUy/paggadzjzyaQaPnSx/form

Job Requirements

Requirements

Must-Haves:

• Experience: 3-5 years of proven B2C sales experience, with a strong, measurable track record of success in a target-driven environment.
• Industry Focus: Direct sales experience within the Education market, ideally selling recurring services to parents of primary school-aged children.
• English Proficiency: Professional working fluency in English is essential to effectively communicate with parents in the Singapore markets.
• Tech Savviness: Highly proficient and comfortable using CRM tools, Google Workspace, and learning new tools to manage your sales pipeline.
• AI Savviness: Proficient use of AI tools to improve your day to day workflow.

Our Culture & Who You Are

We are looking for an individual who is not only a sales expert but also a strong cultural contributor. Success in this role means you are:

• Customer Focused & KPI-Driven: You prioritize solving user problems, proactively seek feedback, and constantly track your progress against targets to ensure you are on track.
• Experimental & Accountable: You favor quick tests and experimentation over perfection, taking Ownership of both successes and failures, and always following through on commitments.
• Proactive Communicator: You proactively share progress and roadblocks, and commit to Honesty by being candid and addressing difficult topics directly and openly.
• Supportive Team Player: You provide constructive feedback and offer help to colleagues without being asked, celebrating team wins together.

Skills