Job Description

As part of our continued digital transformation, we are looking for a Digital Operations Executive to support the day-to-day digital operations across our travel and aviation brands. This role is ideal for someone who is organised, creative and enjoys working with digital platforms, websites and online content.

The Digital Operations Executive is responsible for supporting daily digital activities, including website updates, social media, CRM, email marketing, content management and reporting. The role works closely with internal teams to ensure our digital platforms remain accurate, consistent and up to date.

Job Requirements

KEY RESPONSIBILITIES

Reporting to the Technology & Digital Strategy Manager, you will:

• Create and schedule EDM campaigns using Brevo.
• Manage social media scheduling and publishing.
• Maintain and update WordPress websites and landing pages.
• Publish and update website content, images and promotions.
• Maintain CRM databases, subscriber lists and audience segmentation.
• Prepare digital marketing reports (website, social media and EDM).
• Assist with basic SEO, metadata and content optimisation.
• Maintain digital asset libraries, templates and brand materials.
• Coordinate digital campaigns with internal stakeholders.
• Ensure all digital content is accurate, consistent and aligned with brand guidelines.

QUALIFICATIONS AND REQUIREMENTS

• Malaysian citizen.
• Diploma or Degree in Digital Marketing, Marketing, Information Technology, Multimedia or a related field.
• Fresh graduates are encouraged to apply. Candidates with up to 3 years of experience in digital marketing, website administration or digital operations will have an added advantage.
• Good knowledge of WordPress or other Content Management Systems (CMS).
• Familiar with social media platforms and email marketing tools.
• Basic understanding of SEO, Google Analytics and digital reporting.
• Experience with CRM platforms is an advantage.
• Good written communication and organisational skills.
• Able to manage multiple tasks and work across different brands.

WHAT WE OFFER

We offer a competitive salary and benefits package, together with opportunities for professional development and career growth.

If you are detail-oriented, organised and proactive and able to manage multiple digital tasks while maintaining consistency across websites, CRM, email marketing and social media, we would love to hear from you.

Skills