Paradise Home Sdn Bhd

• Warmly welcome, register, and check in guests according to hotel brand standards. • Process check-outs, verify billing accuracy, handle cash/credit transactions, and issue receipts. • Manage incoming phone calls, confirm reservations, and handle guest inquiries efficiently. • Address and resolve guest feedback, requests, or complaints with empathy and professionalism. • Coordinate closely with Housekeeping and Maintenance teams to track room readiness. • Provide local recommendations regarding dining, transport, attraction spots, and hotel amenities. • Maintain a secure, clean, and organized front desk and lobby environment.&nbsp;

• Greet guests; run check-ins/outs, handle payments, reservations and queries.
• Work to hotel brand standards; coordinate with Housekeeping &amp; Maintenance.
• Be the face of the hotel, shape guest stays, offer local tips and impact!

• Sambut dan daftar masuk tetamu; urus pembayaran, tempahan dan selesaikan aduan.
• Mengutamakan piawaian jenama dan layanan mesra tetamu.
• Tingkatkan kemahiran operasi hadapan, penyelesaian aduan dan koordinasi pasukan; peluang berkembang!

English Language

Computer Literacy

Customer Service

• Warmly welcome, register, and check in guests according to hotel brand standards.
• Process check-outs, verify billing accuracy, handle cash/credit transactions, and issue receipts.
• Manage incoming phone calls, confirm reservations, and handle guest inquiries efficiently.
• Address and resolve guest feedback, requests, or complaints with empathy and professionalism.
• Coordinate closely with Housekeeping and Maintenance teams to track room readiness.
• Provide local recommendations regard...

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Paradise Home Sdn Bhd