Job Description

• Assist, implement, and support customers at key moments in their payroll and HR onboarding experience
• Complete new PayrollPanda account setup on behalf of the customer and serve as their go-to person during the onboarding process
• Work closely with the sales team to ensure a smooth transition and onboarding experience for new customers
• Understand customer pain points and work with the product and sales team to simplify and automate existing processes

Job Requirements

• 0-2 years of experience in a client facing role (Fresh graduates are encouraged to apply)
• Candidates who are well-versed in Mandarin would be highly considered
• Excellent written and verbal communication skills
• High attention to detail, structured with a desire to learn and succeed
• Available to start work immediately is a plus
• Must be fluent in English and Malay
• Comfortable with numbers and payroll is a plus

Skills