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This job is about guiding customers through their payroll and HR onboarding remotely. You might like this job because you’ll help solve problems, set up new accounts, and work closely with sales to ensure a great start for new clients!
Job Description
- Assist, implement, and support customers at key moments in their payroll and HR onboarding experience
- Complete new PayrollPanda account setup on behalf of the customer and serve as their go-to person during the onboarding process
- Work closely with the sales team to ensure a smooth transition and onboarding experience for new customers
- Understand customer pain points and work with the product and sales team to simplify and automate existing processes
Job Requirements
- 0-2 years of experience in a client facing role (Fresh graduates are encouraged to apply)
- Candidates who are well-versed in Mandarin would be highly considered
- Excellent written and verbal communication skills
- High attention to detail, structured with a desire to learn and succeed
- Available to start work immediately is a plus
- Must be fluent in English and Malay
- Comfortable with numbers and payroll is a plus
Skills
Company Benefits
Working Remotely
A flexible work environment. Although we have an office space, we want you to be as productive as you can be. Work from anywhere you prefer!
Equity
A chance to receive share / equity as a reward because we do appreciate your hard work & efforts!
International Team
A platform to learn and work with a lean, experienced INTERNATIONAL team who started and grew multiple tech startups ;) Isn't that cool?!
Medical and Dental Benefits
Don't worry, you will be covered ;)
Free Parking
Still paying season pass...? Pay no more as you won't be charged ;)
Additional Info
Company Activity
Last active - few hours ago
Experience Level
10 - 20 Years of Experience
Career Level
Junior Executive
Job Specialisation
Customer Service, HR Operations (Payroll, Admin, Office Management)
Company Profile
