Job Description

• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
• Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping
• Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations
• Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies
• Review and approve all operational invoices and ensure they are submitted for payment
• Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring
• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
• Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses

Job Requirements

 Required Skills and Qualifications:

• Education: A Diploma or Degree in Business Management, Administration, or related field.
• Experience: Generally 2-5 years in operational, administrative, or logistics roles.
• Analytical Skills: Ability to use operational data for decision-making.
• Communication: Strong interpersonal skills to manage teams and liaise with stakeholders.
• Technical Proficiency: Knowledge of software tools (e.g., ERP systems, project management tools, Excel).
• Leadership: Experience in managing teams and enhancing productivity.

Skills