• Reports directly to the immediate Superior regarding matters related to the Quality Management System Performance for review and as basis for action and improvement.
• Ensure that the Quality Management System is established, implemented and maintained and continually improve its effectiveness in accordance with ISO standards.
• Provides leadership for quality and regulatory system development, integration, alignment, improvement programs and/or projects involving department and/or cross-functional teams.
• Accountable to establish and maintain an effective set of standards, procedures, guidance documents and forms which make up the Quality Management System (Post Market Surveillance & Complaint Handling, Supplier Management, Audit Management, Change Management, NC Management, CAPA, QMR etc)
• Oversee and coordinate with Safety and Health Officer all HSE requirement are followed and complied.
• Initiates, develops, and implements new quality concepts, tools, and strategies to improve business systems, practices, and assure business, facility and corporate objectives are met.
• Ensure Global Quality Management System documents are integrated into systems and processes in Regions, Business Units and other functions as required.
• As required, identify, map and document new Quality processes associated with providing products and services which satisfy all customer and other stakeholder needs.
• Spearheaded development and deployment of education and training to ensure awareness and usage of Quality Management System documents.
• Lead and coordinate problem solving situations for quality and regulatory-related issues.
• Demonstrate a commitment to quality and regulatory compliance performance through personal example by adopting a customer- based philosophy in the level of service provided.
• Ability to deliver complete and accurate information to management when critical decisions are required.
• Manages team & self in accordance with the Company’s direction.
• As an effective team leader, contribute to goals of the team and the business by finding innovative ways to meet customer needs, while conserving resources through efficient processes.
• Contribute to an environment in which all team members are respected regardless of their individual differences, and are motivated to improve both their individual and team contributions to achieve desired business results
• Selects, develops, coaches, and evaluates team members to ensure the efficient operation of the function, project completion, and system development.
• Communicate fully with superiors, subordinates and others who have a need to know in a way that is timely, concise, accurate and responsive.
• Response to any ad-hoc related duties as assigned.