Job Description

Role: HR Assistant Manager/Manager

Industry: Manufacturing

Location: KL Pasar Seni

Summary

Our client, an established manufacturing company, is seeking an experienced HR professional to lead their human resources operations. This role requires a hands-on leader with strong knowledge of the full spectrum of HR functions, including recruitment, industrial relations, compliance, and employee engagement. The ideal candidate will be comfortable working in a dynamic manufacturing environment and capable of managing HR issues as they arise, while ensuring alignment with ISO standards and social audit requirements.

Key Responsibilities  

1. HR Operations & Compliance

• Manage the full spectrum of HR operations, including payroll, compensation and benefits, leave management, and employee records.
• Ensure compliance with ISO standards and participate in internal and external audits.
• Oversee social audit preparations and liaise with auditors to ensure alignment with client and regulatory requirements.
• Handle all aspects of foreign worker management, including permit applications, renewals, accommodation coordination, and compliance with immigration and labour laws.

2. Talent Management & Performance

• Lead the performance appraisal process, ensuring timely and fair evaluations across departments.
• Support line managers in goal setting, performance coaching, and identifying training needs.
• Coordinate learning and development initiatives to enhance employee skills and career progression.

3. Employee Relations & Engagement

• Act as the primary point of contact for employee queries and concerns, providing guidance and resolving issues professionally and promptly.
• Organize and coordinate HR events and activities to foster a positive workplace culture and enhance employee engagement.
• Promote open communication between management and staff to maintain a harmonious working environment.

4. Recruitment & Workforce Planning

• Manage end-to-end recruitment for local and foreign workers, including sourcing, interviewing, and onboarding.
• Liaise with relevant government agencies and recruitment agents to support manpower planning and hiring targets.

5. Policy Development & Continuous Improvement

• Review and update HR policies and procedures to align with current laws, regulations, and industry best practices.
• Identify areas for improvement in HR processes and implement effective solutions to enhance efficiency and employee experience.

Job Requirements

• Bachelor's Degree in Human Resources, Business Administration, or a related field.
• Minimum 7 years of HR experience, preferably within the manufacturing sector.
• Able to communicate fluently in both Chinese (Mandarin) and English. 
• Strong knowledge of full-spectrum HR operations, including payroll, foreign worker management, and social audits.
• Familiarity with ISO standards and audit processes.
• Experience in organizing HR events and employee engagement activities.
• Proven ability to handle employee relations issues with discretion and professionalism.
• Excellent communication and interpersonal skills, with the ability to interact effectively at all levels.
• Able to work independently, prioritize tasks, and respond calmly under pressure.

Skills