AI-generated summary
beta
This job is perfect for someone who loves hospitality! As an On-Ground Hospitality Operations Assistant, you’ll keep our Airbnb units guest-ready and cozy. You might like this job because you enjoy hands-on work and fixing things to enhance guest experiences.
RM 2500 - RM 3300
Klang Valley, Kuala Lumpur
Full-Time
Job Description
Job Overview
We are looking for a hands-on Property Operations Assistant to support the daily operations of our homestay units. This role focuses on ensuring all units are comfortable, well-maintained, and guest-ready at all times.
Key Responsibilities
- Conduct routine inspections and quality checks to ensure all units, facilities, and common areas are well-maintained and meet company standards
- Ensure cleanliness, functionality, and overall upkeep of units and shared spaces
- Assist with defect checking, identify issues, and report to the team for follow-up
- Perform fixes and adjustments (e.g. lighting, fittings, plumbing, door/lock issues) to maintain smooth operations
- Support urgent on-site issues and resolve them promptly to minimize disruption
- Assist in setup units, including furniture, appliances, and installations
- Prepare units prior to guest check-in, including final inspection and readiness checks
- Coordinate with third party contractors and vendors for necessary servicing or repairs
- Work closely with housekeeping and operations team to ensure units are consistently maintained and ready for use
Job Requirements
- Able to perform fixing and adjustment works (e.g. lighting, plumbing, fittings, door/lock issues) independently
- Hands-on, practical, and comfortable handling on-site tasks and minor technical issues
- Good problem-solving skills with the ability to respond quickly to urgent situations
- Responsible, detail-oriented, and able to maintain high standards of unit quality and readiness
- Physically fit and willing to move between units / properties when required
- Able to work independently with minimal supervision
- Good teamwork and communication skills to coordinate with housekeeping, operations team, and external vendors
- Willing to learn and adapt in a fast-paced hospitality environment
- Prior experience in property operations, hospitality, housekeeping support, or similar roles is an advantage
- Own transport is preferred (for traveling between properties)
Skills
Company Benefits
Free Parking
Enjoy complimentary parking for employees, making your daily commute easier, more convenient, and stress-free.
Career Growth and Advancement
We support continuous learning, skill development, and clear growth paths, helping you grow with the team and advance your career.
Recognition and Appreciation
Your contributions are valued and recognized. We celebrate achievements, reward performance, and appreciate team members who go the extra mile.
Positive Work Environment
Work in a supportive, respectful, and collaborative environment where teamwork, trust, and a positive attitude are valued every day.
Performance-Based Rewards
Earn competitive bonuses tied to annual KPIs, recognizing your contributions and motivating you to achieve both personal and company goals.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
1 - 3 Years of Experience
Career Level
Junior Executive
Job Specialisation
Company Profile
