Job Description

Love sports and helping people find the right gear? We're a friendly retail team focused on bringing quality sportswear and equipment to local communities, and we're excited about working with us at Perfect Sports Sdn Bhd to make shopping simple and useful for every customer.

As a Retail Sales associate you'll help build memorable in-store experiences, set up fresh displays, and grow regular customers through thoughtful service. This role is hands-on and visible, and you will play a part in shaping how our products are presented and sold at store level.

Your Growth & Impact

• Build practical sales experience by guiding customers and closing everyday transactions in a supportive team.
• Expand product knowledge across sportswear and equipment, improving your ability to advise different customers.
• Improve retail operations skills through hands-on tasks like stock checks and display setups.
• Grow communication and upselling techniques that prepare you for senior retail roles.
• Connect with local customers and colleagues to build a stronger community presence for the store.

Job Requirements

Responsibilities

Sales & Customer Experience

• Greet customers, listen to their needs, and recommend products that match their sport or budget.
• Drive daily sales by using friendly conversation and suggestive selling to meet store targets.
• Process payments and returns accurately using the point of sale system.
• Follow up on customer enquiries and arrange fittings or special orders when needed.

Store Operations & Merchandising

• Keep displays tidy and restock shelves so high demand items are easy to find.
• Receive deliveries, assist with stock counts, and update simple inventory records.
• Prepare pricing, tagging, and promotional displays for new launches and sale periods.

Teamwork & Growth

• Work closely with the store team to hit weekly targets and share observations on product trends.
• Attend short product and service training sessions and apply learnings on the shop floor.
• Suggest small improvements to store routines and help during busy trading hours.

Requirements

Qualifications & Experience

• Minimum SPM or equivalent qualification.
• No prior retail experience required, fresh graduates and those new to retail are welcome.
• Available to work flexible shifts including weekends and public holidays.

Hard Skills & Knowledge

• Basic cash handling and willingness to learn POS operations.
• Familiarity or interest in visual merchandising and simple stock replenishment routines.
• Comfortable using a smartphone and basic store apps for orders and inventory checks.

Soft Skills & Qualities

• Clear and friendly communication in English and Bahasa Malaysia.
• Customer focused, patient, and able to handle simple concerns calmly.
• Reliable, punctual, and able to stand for long periods during shifts.

Skills