Job Description

• Assist with daily administrative and office operations. 
• Prepare and manage quotations, invoices, receipts, purchase orders, job sheets, and other business documents. 
• Perform data entry and maintain accurate customer, supplier, vehicle, stock, and company records. 
• Organize and maintain physical and digital filing systems. 
• Assist in managing customer enquiries through WhatsApp, phone calls, social media, and walk-in customers. 
• Assist with customer appointments, service bookings, reminders, and follow-ups. 
• Coordinate with workshop staff regarding vehicle repair progress and customer requirements. 
• Assist in preparing documents for government and private tenders, including ePerolehan and other procurement platforms. 
• Assist with basic accounting records, daily sales reports, expenses, petty cash, and payment documentation. 
• Assist in stock monitoring, spare parts records, supplier quotations, and purchasing documentation. 
• Support HR administrative tasks such as attendance, leave, overtime, and employee documentation. 
• Assist in planning and executing marketing campaigns and promotional activities. 
• Create basic marketing content for Facebook, Instagram, TikTok, WhatsApp, and other digital platforms. 
• Assist in designing promotional posters, advertisements, service promotions, and recruitment materials. 
• Take photos and videos of workshop activities, vehicle repairs, services, and promotions for marketing purposes. 
• Assist with video editing and preparation of short-form content for TikTok, Reels, and other social media platforms. 
• Monitor social media enquiries, comments, messages, and customer engagement. 
• Assist with Facebook/Meta advertising and other digital marketing activities when required. 
• Maintain confidentiality of customer information, company records, pricing, suppliers, financial information, and internal business matters. 
• Perform any other administrative, marketing, and operational duties assigned by management

Job Requirements

• Currently pursuing a Certificate, Diploma, Degree, or equivalent qualification in Business Administration, Office Management, Marketing, Digital Marketing, Human Resources, Accounting, Business Management, or a related field. 
• Fresh graduates or students seeking internship / industrial training are encouraged to apply. 
• No previous working experience is required; training and guidance will be provided. 
• Basic computer skills and proficiency in Microsoft Word and Excel. 
• Familiarity with Canva or other basic graphic design applications is an advantage. 
• Familiarity with Facebook, Instagram, TikTok, WhatsApp Business, and other social media platforms. 
• Basic knowledge of content creation, photography, video recording, and video editing is an advantage. 
• Willing to learn workshop management systems, invoicing systems, ePerolehan, tender documentation, and other company systems. 
• Good written and verbal communication skills in Bahasa Malaysia; basic English communication skills are an advantage. 
• Creative and willing to contribute ideas for marketing and promotional campaigns. 
• Responsible, disciplined, punctual, honest, and willing to learn. 
• Able to follow instructions and accept feedback professionally. 
• Detail-oriented and able to organize documents and information accurately. 
• Able to work independently and as part of a team. 
• Able to manage multiple administrative and marketing tasks effectively. 
• Possess a positive attitude and good communication skills when dealing with customers and colleagues. 
• Basic interest or knowledge in the automotive industry is an advantage. 
• Must comply with company policies, confidentiality requirements, workplace ethics, and Standard Operating Procedures (SOP).

Skills