Job Description

• To ensure timely entry of sales orders into the system, adhering to Navision standards (including accurate item card, part number, quantity, revision, date, price, and shipping location).  
• To input at least the current month and a three-month forecast of demand into the ERP system, taking into account material and production lead times to reduce risk and liability.  
• To coordinate with customers to provide a shipment demand plan.  
• To clearly define the cut-off for ECN implementation in sales orders.  
• To communicate with customers regarding daily operational issues.  
• Acknowledge receipt of customer purchase orders and confirm back to the customer.  
• Assess purchase orders for compliance with Navision standards, including selling price, revision, quantity, incoterms, delivery date, payment terms, and currency before entering them into the system.  
• Consult with planners on the feasibility of requested delivery dates and suggest alternatives if necessary.  
• Create a shipment demand plan following discussions with the customer.  
• Receive and request forecasts from customers.  
• Evaluate forecast accuracy against actual sales data.  
• Report the findings to the relevant Sales & Marketing and Material department heads.  
• Review forecast accuracy with the customer.  
• Ensure timely responses to customer inquiries and complaints.  
• Collaborate closely with Sales & Marketing to understand and prioritize customer needs.

Job Requirements

• Minimum Bachelor or equivalent, and having related experience is a plus
• Familiarity with ERP systems is advantageous
• Strong communication skills with clients and team members are crucial
• Both spoken and non-verbal communication skills are important
• Proficiency in Microsoft Office is necessary
• Excellent time management abilities are vital, especially for meeting deadlines

Skills