Job Description

Billing

• Communicate effectively with Cusinternal teams and external stakeholders to coordinate meter billing activities, address customer concerns, and facilitate problem resolution.
• Ensure precise recording of meter readings to facilitate accurate billing processes and maintain billing integrity.
• Investigate and resolve any billing discrepancies promptly and effectively to ensure customer satisfaction and financial accuracy.

Administration

• Ensure completeness and accuracy on each documents created and proper filing in accordance with the company’s guideline.
• Manage the efficient processing of e-invoices, including submission through customer portals, to streamline billing procedures and enhance customer convenience.
• Maintain accurate records of meter readings, billing transactions, and customer interactions to ensure accountability and compliance with regulatory requirements.
• Provide exceptional customer support for printer usage tracking, addressing inquiries, and resolving issues related to billing, meter readings, and other service-related matters.
• Update of relevant information for monthly reports

Job Requirements

• Possesses Degree in Business Administration or Accounting. 
• Open for Fresh Graduates!
• Possesses own transportation and willing to travel to workplace. 
• Self-reliant, capable of performing effectively under pressure, and proactive in taking initiative.
• Good interpersonal and communication skills with a positive mindset.

Skills