Job Description

Position Overview

The HR & General Affairs Manager plays a critical role in overseeing all HR and general affairs operations within the local subsidiary, supporting both the head office and retail locations. Key responsibilities include recruitment, labor relations, payroll and benefits administration, compliance with labor laws, and office management. This position contributes to the smooth and effective operation of the subsidiary while fostering a comfortable and productive work environment.

Key Responsibilities

Human Resources Tasks

• Recruitment & Onboarding: Manage the full recruitment cycle and ensure smooth onboarding for both head office and retail staff.
• Labor Relations: Handle employee consultations, conflict resolution, and disciplinary actions.
• Performance Evaluation & Development: Administer the performance appraisal system and support employee development initiatives.
• Payroll & Benefits Management: Oversee monthly payroll processing, attendance tracking, and administration of statutory benefits (e.g., EPF, SOCSO, EIS).
• Labor Compliance: Ensure compliance with local labor laws, including the Malaysian Employment Act 1955.
• HR Reporting: Prepare and present reports on workforce metrics such as headcount, turnover, and employee engagement.

General Affairs Tasks

• Office & Facilities Management: Maintain a safe and efficient office environment, procure office supplies, and manage vendor relationships.
• Legal & Administrative Procedures: Manage company licenses, registration documents, company seals, and internal policies.
• Visa & Foreign Employee Support: Handle visa and work permit processes for expatriates and foreign employees (if applicable).
• Internal Communication: Plan and implement internal communications, including events and announcements to promote corporate culture.
• Health & Safety Management: Ensure compliance with workplace health and safety regulations.

Store Operations Support

• Store HR Support: Collaborate with store managers on recruitment, labor issues, training, and HR troubleshooting.
• Workforce Planning & Allocation: Develop and implement workforce planning strategies for both store and head office staff in coordination with management.

Job Requirements

Job Requirements

• Over 5 years of hands-on HR experience, particularly in designing and managing HR systems and handling labor-related matters
• At least 2 years of experience in a managerial or leadership role
• Strong knowledge of local labor laws and employment systems
• Japanese language proficiency (JLPT N2 or higher preferred) and business-level English skills

Preferred Experience

• Over 2 years of practical experience in general affairs
• Work experience in a Japanese or multinational company
• HR experience in the retail, food service, or service industry

Skills