Job Description

JOB PURPOSE

The Senior Executive, Program Delivery supports the effective coordination and monitoring of consultancy and strategic projects within the Innovation & Ventures division. The role is responsible for assisting in project tracking, documentation, financial processes, stakeholder communication, and ensuring adherence to internal SOPs and governance requirements. This position acts as a vital support role to the Program Delivery Manager to ensure smooth execution across all project phases.

KEY RESPONSIBILITY 

PROGRAMME AND Project Coordination & Monitoring

• Assist in tracking project progress, timelines, deliverables, and KPIs.
• Support the documentation and processing of project extensions and variation orders (VOs).
• Coordinate updates and maintain detailed project documentation in compliance with SOPs.
• Provide administrative and operational support to ensure timely project execution.

PROGRAMME AND PROJECT DELIVERY MANAGEMENT & MONITORING

• Execute and administer project management and monitoring mechanism to all active consultancy projects throughout the project life cycle.
• Ensure that all terms within the contract is being fulfilled which includes project schedule, budgeting and delivery.
• Collect, compile project milestone completion evidence and execute requisition for billing upon completion of project milestone for submission to Finance and monitor payment transaction by the client 
• Help track income collection status and coordinate with Finance to follow up on outstanding payments.
• Monitor project expenditure to ensure alignment with approved budgets and report any variances.

GOVERNANCE & SOP COMPLIANCE

• Ensure documentation and processes adhere to internal SOPs and governance frameworks.
• Support the implementation and periodic updates of SOPs under the guidance of the Program Delivery Manager.
• Advocate compliance to external consultants and provide clarification on relevant rules and procedures.

RECORD MANAGEMENT AND REPORTING

• Prepare, compile, maintain and update all project records on department share drive and database for reporting purpose (KRI, KPI Cost Recovery, Professional Fees, income, Business Reporting, etc)
• Act as a point of contact for consultants and internal teams to support smooth project communication.
• Assist in preparing presentations, status reports, and updates for internal and external stakeholders.
• Reporting & Analysis. Contribute data and insights to improve internal reporting and analytics processes.

QUALIFICATION & EXPERIENCE

Education & Experience

• Bachelor’s degree in Business, Management, Finance, or related field.
• 2–4 years of experience in project coordination, preferably within consultancy, innovation, or public-private sectors.=

Skills & Competencies

• Strong organizational skills and attention to detail.
• Familiarity with project management tools such as Microsoft Project, Trello, Asana, or Monday.com.
• Basic understanding of budgeting, billing, and expenditure tracking.
• Good written and verbal communication skills.
• Proficient in Microsoft Office (especially Excel, PowerPoint, and Word).
• Knowledge of Power BI or similar data visualization tools is an added advantage.
• Ability to work independently and as part of a cross-functional team.

Job Requirements