Job Description

The HR, People & Admin Executive supports operational HR delivery at WFH Group and its respective associated brands (PSC, TRIBE, Courts, NOA & etc.) by ensuring accurate execution of HR processes, administrative coordination, people support, and compliance tracking at the ground level.

The Executive provides reliable day-to-day support to employees, maintains consistent HR administration standards, and ensures the Group and its associated brand operations run smoothly. A collaborative approach across departments is crucial for the efficiency of this role.

This role is execution-focused, with expectations tied to process accuracy, timeliness, documentation quality and service responsiveness.

JOB ROLES & RESPONSIBILITIES

Human Resource Operations & Administration

• Maintain accurate employee records, files, contracts and documentation, ensuring timely updates.
• Ensure records compliance and traceability for required retention period.
• Execute payroll inputs, attendance updates, leave reconciliations and benefits administration with error-free data submission to the HR Manager.
• Ensure organisation(s) wide adherence to HR policies and SOPs; track completion and escalate deviations to the Manager.
• Manage statutory submissions and documentation (EPF, SOCSO, EIS, HRDC) with periodical submissions.
• Track and monitor probation reviews, confirmations and performance documentation within timeline compliance.
• Provide first-line HR support for employees, ensuring response within 48 hours for routine queries.

Recruitment & Onboarding Support

• Execute recruitment logistics including job postings, candidate screening, interview coordination and reference checks.
• Meet SLA timelines for candidate correspondence, scheduling and document preparation.
• Prepare offer letters, employment contracts and onboarding packs accurately and on time.
• Conduct organisational level onboarding briefings covering systems, policies and venue expectations, ensuring completion of all onboarding checklists within timeline.

Foreign Worker & Accommodation Administration

• Manage permit applications, renewals, cancellations and related immigration documentation with zero expiry lapses.
• Maintain accurate trackers for permit validity, passport records and housing assignments.
• Act as liaison with landlords and coordinate staff accommodations, logistics, maintenance requests, general upkeeps and occupancy records to maintain strict compliance with organisational standards.
• Liaise with authorities, agents and vendors following SOPs and maintaining complete documentation.

Employee Relations & On-ground Support

• Serve as organisational point of contact for day‑to‑day employee concerns and escalate issues appropriately to the HR Manager.
• Support execution of engagement activities, appreciation events and organisational internal initiatives—ensuring all logistical tasks are completed within stated timelines.
• Assist in documentation for disciplinary actions, investigations, warnings or counselling sessions, ensuring complete and accurate case files.
• Maintain transparent communication channels with employees while upholding confidentiality and professionalism.

Administration & Workplace Compliance Support

• Handle administrative processes including inventory of HR forms, uniforms, employee IDs, locker assignments, and access control updates.
• Support safety compliance by maintaining updated staff lists for emergency response, training attendance and safety briefings.
• Coordinate travel bookings, claims verification and petty cash handling for staffing and foreign worker needs.
• Prepare weekly administrative reports with accuracy, consolidating attendance, incidents, and on-ground HR observations.

EMPLOYMENT PERKS

• Opportunity to shape people and culture across a growing multi brand fitness and lifestyle group. 
• Career progression and involvement in regional expansion. 
• Performance bonuses and recognition for strong contributions. 
• Complimentary access to pickleball at PSC and workouts at Tribe. 
• Discounts on merchandise, fitness packages and partner brands.

Job Requirements

• Degree in Human Resources, Business, Administration, or related field, or equivalent experience
• 1-3 years of practical HR or administrative experience; familiarity with foreign worker processes is a plus
• Proficient in both spoken and written English communication
• Solid understanding of the basics of Malaysian labor and immigration laws
• Excellent organizational skills, meticulous attention to detail, and ability to handle multiple tasks autonomously
• Demonstrates high integrity, professionalism, and discretion
• Strong interpersonal and communication abilities
• Able to thrive in a fast-paced, hands-on operational setting

Skills