Job Description

We are seeking a talented and creative Social Media Intern to join our Social Media Team (Malaysia). As a Social Media Intern, you have the opportunity for hands-on experience in managing our clients' social media accounts, and developing effective strategies to elevate their online presence, as well as to achieve their business objectives through social media marketing. You will be primarily working in our digital marketing brand, shakalakaa (https://shakalakaa.my).

Job Overview

Department: Social Media Team (Malaysia)

Job Type: Internship

Job Mode: Hybrid (12 days monthly in office)

Working Days: Monday to Friday, excluding public holidays

Working Hours: Flexible on remote days, 10:00 AM to 7:00 PM on physical days

Working Location (if required to be in office): Cheras Business Centre, Kuala Lumpur

Monthly Allowance: RM1000 to RM1300 excluding bonuses

Key Responsibilities

• Develop compelling and visually appealing content that aligns with our clients' brand identity and resonates with their target audience.
• Plan and curate content calendars in advance to ensure a steady flow of engaging and relevant content.
• Create a consistent posting schedule across various social media platforms.
• Collaborate with clients to understand their goals and incorporate them into the ads and content strategy.
• Brainstorm and generate ideas and strategies for social media marketing campaigns according to clients' needs and objectives.
• Present ad strategies and make suitable recommendations to clients for their objectives.
• Conduct thorough analysis of competitors' social media strategies to identify opportunities and stay ahead of industry trends.
• Design eye-catching and effective social media ads that drive brand awareness, lead generation, and conversions.
• Craft persuasive and engaging copy for both ads and organic content.
• Monitor ad performance and implement optimizations to improve ad targeting, engagement, and overall effectiveness.
• Generate monthly reports on the performance of social media campaigns.
• Analyze data and metrics to measure the effectiveness of campaigns and make data-driven recommendations.
• Maintain regular communication with clients to ensure satisfaction and address any concerns.
• Provide updates on ad performance and discuss strategies for improvement.

Job Benefits

• Work on a diverse range of projects across various industries, gaining exposure to different markets and challenges in social media marketing.
• Cross-industry experience that enhances your adaptability and broadens your skill set.
• Work in a dynamic environment that values creativity and innovation. Your ideas and input towards success of digital campaigns will be encouraged and celebrated.
• Build a professional network by interacting with clients, industry professionals and influencers, expanding your connection in the digital marketing space.
• Create a robust portfolio showcasing your content creation and digital marketing work with reputable brands and businesses.
• Enjoy the flexibility of remote work for focused tasks and personal needs, while benefiting from in-office collaboration and team connection.
• Receive recognition and rewards for outstanding performance with monthly performance bonuses.
• Monthly transport allowance.
• Paid and medical leaves entitlement.
• Benefit from opportunities for career growth, with the potential to move into full-time role.

Job Requirements

• Basic understanding of social media platforms, trends, and best practices. 
• Knowledge and understanding on the field of digital marketing are added advantages.
• Candidates with no relevant working experience are welcome. Hands-on experience on social media marketing, specifically Facebook, Instagram and TikTok ads, is an added advantage.
• Knowledge, experience and skills on graphics design and the use of Adobe Illustrator and/or Adobe Photoshop are added advantages.
• Knowledge, experience and skills on photo and video shooting and editing are added advantages.
• Minimum SPM holder. Students in Advertising, Marketing, Media or Communications disciplines have an added advantage.
• Creativity and a keen eye for design.
• Strong communication skills to collaborate with a cross-functional team.
• Able to consistently meet deadlines, multi-tasking and problem-solving with strong attention to detail.
• Able to work under pressure in a fast-paced environment.
• Proficient in both spoken and written English AND Mandarin. Malay is an added advantage.
• An intern period of three months or above is preferrable.

Skills