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Merchant Advisory Manager

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This job is a Merchant Advisory Manager at a fast-growing fintech firm. You might like this job because you’ll help businesses improve their cashless payment systems, build strong merchant relationships, and drive innovative solutions for growth.

RM 4500 - RM 6500

Bandar Sri Damansara, Kuala Lumpur

Job Description

About PM Advisors Sdn Bhd

PM Advisors is a premier, fast-growing fintech firm specializing in cutting-edge cashless payment solutions. We partner with Malaysia’s leading financial institutions to manage their acquiring businesses and support a diverse portfolio of merchant partners. Join us as we drive the future of digital transactions.

The Role

As a Merchant Advisory Manager, you will play a pivotal role in bridging the gap between fintech innovation and business needs. You will oversee merchant relationships, offering strategic advice on cashless payment ecosystems to help businesses of all sizes achieve secure, effortless, and scalable payment processing.

Key Responsibilities

  • Business Development: Proactively identify and cultivate relationships with new merchants while nurturing existing portfolios to drive growth.
  • Strategic Advisory: Consult with clients on new, revised, or expanded payment solutions tailored to their specific business models.
  • Relationship Management: Act as the primary point of contact for merchants, ensuring high levels of satisfaction through regular engagement and feedback management.
  • Performance Excellence: Meet and exceed monthly sales targets and Key Performance Indicators (KPIs) to support company growth.
  • Solution Support: Provide comprehensive guidance to improve the merchant’s overall payment processing experience, troubleshooting issues and optimizing workflows.
  • Operational Agility: Assist with ad-hoc projects or assignments as directed by management to support the company’s evolving needs.

Job Requirements

Requirements

  • Education: Candidate must possess a Diploma or Bachelor’s Degree in Business, Marketing, Finance, or a related field.
  • Experience: At least 1 year of experience in the fintech, banking, or merchant acquiring industry is highly preferred.
  • Language Proficiency: Excellent verbal and written communication skills in English, Bahasa Malaysia, and Mandarin (to support a diverse merchant base).
  • Mobility: Must possess own transport and be willing to travel for client meetings and site visits.
  • Mindset: A high-energy, target-driven individual who can work independently with minimal supervision.
  • Skills: Strong time-management abilities, a quick learner of new technologies, and a deep commitment to exceptional service.

  Why Join Us?

  • Competitive salary and performance-based rewards
  • Opportunity to work with top-tier Malaysian banks.
  • Career growth in the rapidly expanding fintech industry.
  • A dynamic and supportive team environment.

Skills

Time Management
Quick Learning
Dynamic Personality
Goal-Oriented
Sales
Results Orientation
Energetic
Resourcefulness
Business Planning

Company Benefits

Well Being

Feeling under the weather? We provide Annual Leave, Medical Leave for your well-being.

Career progressions

In our fast pace working environment, we acknowledge your hard work and support by providing career path for your future.

Monetary Rewards

Your task achievement will be rewarded with Incentives, Commissions, and Performance Bonus!

Impactful Career

YOU are an integral part of our success! The impact you make goes beyond just the business but to the communities we reach out to everyday.

Walking distance from Public Transport

Our office is conveniently located next to the Sri Damansara Barat MRT station, making it easily accessible!

Healthy Tuesday!

Our Company provide Vegetarian meal every Tuesday for Free!


Additional Info

Company Activity

Last active - few hours ago

Career Level

Senior Executive

Job Specialisation


Company Profile

PM ADVISORS SDN BHD-logo-image

PM ADVISORS SDN BHD

PM Advisors Sdn Bhd (PMA) is a specialized payment management advisory firm providing comprehensive consultancy and tailored solutions to meet the competitive demands of the card and payment transaction industry. With a deep understanding of the evolving financial landscape, PMA collaborates with leading institutions, including Maybank, AmBank, UMobile, RazerPay, Newland, and BBPOS, to drive innovation and enhance...