Job Description

Jewellery Sales Role – Shine With Us!

• Create a warm, memorable first impression.Welcome every customer with genuine hospitality, understand their needs, and guide them with confidence and professionalism.
• Provide expert product advice & meaningful recommendations.Share the story, craftsmanship, and value behind each piece to help customers make informed and heartfelt choices.
• Deliver an exceptional retail experience.Manage counter sales smoothly — from enquiries to payments — ensuring every interaction reflects the premium standard of Pointers Jewelers.
• Showcase jewellery with artistry.Arrange, display, and maintain jewellery counters beautifully to captivate customers and elevate the showroom atmosphere.
• Build loyal, long-term customer relationships.Follow up, stay connected, and create bonds that turn buyers into lifelong clients.
• Achieve sales targets with integrity.Strive for excellence while prioritizing outstanding service and customer satisfaction.
• Operate the showroom professionally.Handle sales, orders, payments, packaging, and after-sales support with precision and care.
• Ensure accurate inventory & record-keeping.Maintain updated stock levels, customer data, and product details to support smooth daily operations.
• Contribute to a positive team culture.Support teammates, share knowledge, and uphold the values and image of Pointers Jewellers.
• Perform any ad hoc tasks assigned by the manager. Demonstrate flexibility and readiness to support daily operations and company initiatives whenever needed.

Job Requirements

We Matter Your Experience More Than Qualification!

• Possess at least a Secondary School/SPM/'O' Level certificate.
• Entry-level position; fresh graduates are encouraged to apply.
• Proficiency in English, Bahasa Malaysia, and Mandarin is essential to effectively communicate with a diverse customer base.
• Demonstrate excellent communication skills to engage with customers and understand their needs.
• Provide exceptional customer service to ensure customer satisfaction and build lasting relationships.
• Ability to work full-time
• Willingness to learn about jewelry and the retail industry.
• Able to work at Subang Jaya and/or Kota Damansara.

Skills