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Operations Executive (Issuance) - Insurance

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This job is all about keeping the insurance process flowing smoothly! You might like this job because you'll help customers with their policies, ensure everything's accurate, and work in a cool InsurTech company changing the insurance game.

Undisclosed

Bangsar South, Kuala Lumpur

Job Description

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions - making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 10 billion in sum insured.

WHAT YOU'LL DO:

  • Handle insurance policy issuance, including generating accurate quotations and preparing cover notes within set timelines
  • Work closely with customers to gather required documents and ensure a seamless policy issuance process
  • Carefully review documents and cover notes for accuracy and completeness, enabling timely policy activation
  • Coordinate with insurance providers to follow up on pending approvals and ensure smooth processing
  • Manage customer accounts, addressing inquiries and maintaining satisfaction with our products and services
  • Contribute to team efforts by meeting sales and renewal targets


Job Requirements

WHAT WE EXPECT OF YOU:

  • Minimum diploma in business, communications, or a related field
  • Fresh graduates are encouraged to apply!
  • Strong attention to detail and excellent organizational skills
  • A customer-focused mindset with strong communication and problem-solving abilities
  • Self-reliance and adaptability to handle responsibilities independently
  • Leadership potential and a desire to grow into a people management role

Skills

Operations
Administrative Support

Company Benefits

Learning & Development Programs

We believe in creating opportunities for growth. We enable you to build new skills and unlock your potential.

Insurance Benefits

Our medical coverage ensures you and your family have access to quality healthcare.

Flexi Benefits

Here, we believe that taking care of our people means ensuring their health is always prioritised.

Focus WFA

While working from the office (WFO) remains the default, we are introducing Work From Anywhere (WFA) to provide flexibility for focus-intensive tasks.

Play@PS

PLAY@PS, a vibrant initiative that brings excitement to the workplace with monthly events, activities, and celebrations.


Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded

Career Level

Entry Level


Company Profile

PolicyStreet-logo-image

PolicyStreet

PolicyStreet is a leading InsurTech group specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 insurance providers, we currently offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions.