Job Description

Looking for Optometrist/Optician/Sales associate in KL & Selangor, Johor Bahru, Penang

Daily responsibilities:
1. Customer Approach with customize procedures and methods

2. Lifestyle oriented refraction

3. Consultation

4. Lens introductions and recommendations

5. Product quality check,adjustment and packing

6. Glasses dispensing with SOP

7. Explanation on warranty and eye care/glasses care procedures

8. Administrative work (Data entry)

9. Product ordering

10. Product replenish and stocks in

11. Arrange delivery within outlets and to manufacture for edging(certain outlets)

12. Handle customer complain,troubleshoot and replacement

13. Follow up with customers according to SOP and duration

14. Answer to all inquiries via whats app/phone call and other channels

15. Appointment arrangement 

Adhoc task:
1. Perform eye test and Glasses donation trip arrangement (by-turn)

2. Corporate eye test drive (by-turn)

3. Marketing events coordination

4. Coordinate in marketing videos shooting

5. Submit monthly report for KPI and metrics on number transaction achieved

6. Goals and targets brainstorm analysis 

Benefits:
1. Appointment base with secured commission

2. Travel allowance provided

3. Shorter working hour

4. Training provided for all procedures

5. Annual dinner and trip

6. Bonding Education Program

7. Annual leave

8. Medical allowance

9. Hostel allowance (for outstation staff)

10. Sick leave

11. Mariage leave

12. Paternity leave

13. Compassionate leave

14. Disaster leave

15. Transport and toll allowance for travelling 

Job Requirements

1. With minimum 1 year working experience in optical industry
2. Malaysian
3. Required to work on weekend
4. Able to speak Mandarin and English
5. We are welcome student of Optician/Optometrist which still undertaking optician or optometry course which able to perform basic eyetest and has basic knowledge in frame and lenses to join us for Junior level as well!

Skills