Job Description

Want practical administrative experience that goes beyond routine office work?

As our Admin & Operations Intern (Business Support Intern), you will mainly support office administration, filing, documentation, and daily business operations. You will also gain exposure to ISO documentation, AI tools, sales and marketing, basic production work, 3D printing, basic design preparation, and IT support.

On the job training and guidance will be provided.

What You Will Learn

During the internship, you will have the opportunity to:

• Develop practical office administration and coordination skills.
• Learn how to organise physical, digital, and server filing systems.
• Gain exposure to ISO documentation and quality-management procedures.
• Use AI tools to prepare documents, reports, summaries, presentations, and marketing materials more efficiently.
• Understand how administration supports production, sales, marketing, design, and daily operations.
• Gain basic exposure to production processes, 3D printing and 3D design processes.
• Improve your communication, organisation, teamwork, and problem-solving skills.

Job Description

Administration and Documentation

• Support general office administration, scheduling, data entry, filing, and record keeping.
• Organise physical and digital documents, including shared folders and server files.
• Prepare simple documents, spreadsheets, reports, presentations, meeting minutes, and follow-up lists.
• Assist with ISO documents, forms, checklists, procedures, and audit records.

AI and Digital Productivity

• Use approved AI tools to assist with writing, summarising, research, reporting, presentations, and content preparation.
• Learn how to write effective prompts and improve AI-generated results.
• Review and check all AI-assisted work before it is used.
• Follow company rules on confidentiality, data protection, and responsible AI use.

Operations and Team Support

• Help track tasks, supplies, inventory, purchasing, and supplier follow-ups.
• Support meetings, events, workshops, clinic visits, and other company activities.
• Assist different teams, including production, design, sales and marketing, and IT, when required.
• Help improve simple work processes, filing systems, and administrative workflows.

Production and 3D Printing Support

• Assist with simple hands-on tasks such as preparing, checking, labelling, packing, sorting, and organising materials.
• Support basic 3D printing, file preparation, print monitoring, and post-print handling under supervision.
• Assist with basic 3D design preparation and digital file organisation where required.

Sales, Marketing and IT Support

• Help prepare simple marketing collateral, presentations, product information, social media content, and event materials.
• Help to generate packing list and invoices.
• Maintain customer records, contact lists, and sales follow-up information.
• Help on leads generation both online and cold call efforts for event participation and doctors sales appointment.
• Assist with basic computer, printer, software, shared-folder, and digital-system support.

Job Requirements

Job Requirements

• Currently pursuing Diploma or Degree in Office Administration, Secretarial Studies, Business Administration, Business Management, Information Management, Marketing, IT, or a related field.
• Students from other courses who are interested in administration and business operations are also welcome.
• No formal working experience is required.
• Comfortable using Microsoft Office, Google Workspace, or similar tools.
• Interested in learning how to use AI tools such as ChatGPT, Microsoft Copilot, Google Gemini, Canva AI, or similar platforms.
• Organised, responsible, detail-oriented, and willing to learn.
• Able to communicate clearly and work well with different team members.
• Willing to assist with both office work and basic hands-on operational tasks.
• Able to maintain confidentiality when handling company, customer, employee, clinic, or patient-related information.
• Basic knowledge of Canva, social media, 3D printing, design software, or IT support will be an advantage but is not compulsory.

What We Provide

• On the job training and guidance in administration, ISO documentation, AI tools, production, and 3D printing.
• Practical exposure to healthcare, dental, and digital production operations.
• Opportunities to work with different departments and support real business projects.
• Guidance on responsible AI use, confidentiality, accuracy, and data protection.
• Opportunities to build experience in reports, presentations, marketing materials, documentation, and process improvement.

Skills