Job Description

Ensure learning is impactful, purposeful, and meaningful with us at PowerUp Learning Academy (AKA PowerUpSuccess Group). We focus on practical training for leaders, sales teams and customer-facing staff across Malaysia, turning everyday challenges into clear, applicable learning. Our approach combines evidence-based design with hands-on, engaging delivery methods so learning transfers to daily work and shows measurable results.

As the Learning & Development Specialist, your core purpose is to build and scale end-to-end learning journeys that solve real business problems. You will design curricula, facilitator guides, participant workbooks and digital modules, manage multiple projects and collaborate closely with trainers, consultants and clients to ensure quality delivery. You will also set up evaluation approaches and pilot learning technologies to make programmes easier to deliver and easier for learners to apply.

Your Growth & Impact

• Expand your instructional design portfolio by owning diverse programmes across leadership, sales and customer experience, and by translating business needs into clear learning outcomes. Build a library of facilitator guides, participant materials and assessments that demonstrate measurable behaviour change.
• Lead client-facing needs analysis, stakeholder workshops and scoping conversations to propose pragmatic learning solutions. Strengthen consultative skills that connect HR priorities with operational outcomes and client expectations.
• Sharpen facilitation and digital learning skills through co-delivery, independent sessions and digital module production. Work hands-on with tools like Canva, LMS authoring platforms, and practical microlearning formats to reach learners where they work.
• Build robust project delivery experience by managing multiple programmes, vendors and timelines with clear documentation and version control. Improve rollout processes and learn to balance scope, quality and client deadlines in a professional services setting.
• Connect with a close-knit team of trainers and consultants who provide regular feedback and practical coaching. Develop a visible track record of impact that positions you to lead larger programmes or move into senior L&D consulting roles.

Job Requirements

Responsibilities

Learning Design & Content Development 

• Design end-to-end programmes, facilitator guides, participant workbooks, activities, and assessments that link to clear business outcomes. 
• Create digital modules and microlearning assets using authoring tools and Canva to improve on-the-job application. 
• Apply adult learning and instructional design principles while ensuring quality, branding and customisation for client needs. 
• Maintain version-controlled templates and a reusable content library to speed up programme delivery.

Client Needs & Solutioning 

• Lead needs analysis via stakeholder interviews, workshops and surveys to identify capability gaps and learning objectives. 
• Translate business challenges into pragmatic, scoped learning solutions and contribute to proposals. 
• Work closely with trainers, consultants and subject matter experts to align content, delivery approach and success metrics. 
• Coordinate vendor inputs and adapt external content to meet local client requirements.

Delivery, Evaluation & Project Management 

• Prepare trainers for virtual and face-to-face delivery, co-facilitate sessions when required and capture observational feedback. 
• Design and run evaluation tools, analyse feedback and assessments to measure behaviour change and improve content. 
• Manage multiple programmes, timelines and documentation with clear version control and stakeholder updates. 
• Pilot learning technologies and practical AI tools to streamline delivery and raise learner engagement.

Requirements

Qualifications & Experience 

• Bachelor's Degree in Human Resources, Psychology, Education, Business, Learning & Development, or a related field. 
• 2 to 5 years of relevant experience in Learning & Development, instructional design, training or HRD roles. 
• Experience designing programmes for leaders, sales or customer-facing teams and supporting client-facing engagements. 
• Facilitation or co-delivery experience is an added advantage.

Hard Skills & Knowledge 

• Proven ability to design structured learning journeys, assessments and facilitator resources grounded in adult learning theory. 
• Proficiency in Microsoft Office or Google Workspace and presentation development tools for slide and workbook production. 
• Hands-on experience with Canva, LMS platforms and e-learning authoring or microlearning tools; familiarity with AI-enabled content tools is a plus. 
• Comfortable with basic evaluation methods, feedback analysis, and reporting learning impact.

Soft Skills & Qualities 

• Strong written and verbal communication with the ability to simplify complex ideas into clear learning content. 
• Organised project manager who can juggle multiple stakeholders, vendors and deadlines with attention to detail. 
• Consultative and collaborative mindset; you listen to client needs and adapt solutions practically. 
• Good command of written and spoken English and Bahasa Malaysia.

Skills