Job Description

Job Summary

Ensures accurate and timely processing of payroll for employees responsible for, while complying with relevant legal and regulatory requirements. 

Works closely with the HR Team and other stakeholders to maintain employee payroll records, resolve payroll-related issues, and provide excellent customer service to employees.

Job Responsibilities 

Process end-to-end payroll for employees from FFM entities as assigned, and associated activities including payroll calculation, execution (salaries, leave, and other compensation calculations), and reconciliation ensuring all payroll activities are executed according to payroll processing schedules and regulations.

Maintain, upkeep and update employee payroll records/documents, employee personnel files and other Payroll related documents timely and accurately.

Ensure compliance with applicable legal and regulatory requirements related to payroll, such as tax deductions, social security contributions, and other statutory obligations.

Participate in payroll related projects and ensure delivery of services in accordance with agreed performance levels (KPI) and in line with legal/regulations (compliance), continuously contributing to improvement activities/projects (simplification, standardization, automation) for service excellence.

Handle payroll-related queries and provide prompt and accurate responses to employees, managers, and other stakeholders.

Reconcile payroll-related accounts and resolve discrepancies as necessary.

Stay updated on changes in local employment law and Malaysia tax or any relevant implications to employees’ payroll ensuring necessary adjustments/changes are implemented accordingly.

Collaborate with HR Team to ensure seamless integration of employee data and payroll processes.

Assist in the preparation of payroll-related reports for management and regulatory purposes.

Support internal and external audits related to payroll and provide necessary documentation and information as required.

All employees are expected to demonstrate a flexible approach to the delivery of work within their department.  They are required to be proactive members of the team and work closely with all other members to ensure both timely and best outcomes are achieved for all customers.  To support this approach, all employees may be required to work with external and internal partners, work across formal lines of accountability and perform duties not specifically identified in the job description but which are in line with the general level of responsibility of the post.

Education & Qualification

Bachelor’s degree in Accounting, Finance, Human Resources, or a related field

Relevant Experience & Years of Service

Minimum 3 years of experience in payroll processing, preferably in a medium to large-sized organisation.

Experience in processing payroll across multiple entities would be an added advantage.

Experience working with payroll software and systems is a must.  Work experience with Success Factors will be an added advantage.

Technical Skills & Professional Knowledge

Strong knowledge of payroll principles, practices, and regulations

Proficiency in using spreadsheet software (e.g. Microsoft Excel) to perform calculations and data analysis.

Ability to quickly comprehend requirements and carry out transactions in accordance with set standards.

Able to run reports and interpret data to conduct analysis.

Excellent attention to detail and high level of accuracy in processing payroll.

Strong analytical and problem-solving skills to resolve payroll discrepancies and address complex payroll issues.

Excellent verbal and written communication skills to effectively communicate with employees and stakeholders regarding payroll matters.

Ability to maintain strict confidentiality and handle sensitive information appropriately.

Strong organizational and time management skills to meet deadlines and manage multiple priorities.

Competencies

Able to make and assess personal/team decisions and align actions with organisation’s vision and mission.

Able to establish and maintain open/trusting relationships with colleagues and stakeholders to nurture collaborative partnerships and work towards a common goal.

Able to contribute and encourage new ideas and approaches to support business growth; demonstrate openness to and enthusiasm for new initiatives and appropriately challenges the status quo; adapt and improvise quickly, appropriately, and decisively to internal/external changes.

Able to display accountability for team and personal decisions/outcomes and take proactive actions to achieve results with dedication to follow through on commitments; create plans and manage resources to accomplish and deliver self and team’s commitments.

Able to understand and prioritise stakeholders’ needs/expectations and develop solutions to improve service delivery.

Able to appreciate the complex interrelationships between external factors and internal business operations and develops strategic plans in response to market shifts and shocks anchored on organisation's vision, purpose, and strategy.

Able to nurture the culture of learning organisation.

Able to develop strategic plans in response to market shifts and shocks to accomplish organizational goals; adaptability to changes in business landscape.

Job Requirements