Digital Door Lock Technician

Prism Tech Sdn Bhd

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This job is a Digital Door Lock Technician at PRISM+, where you'll install and fix smart locks in homes. You might like this job because you enjoy hands-on work, helping customers, and being part of an innovative team that values technology!

Undisclosed

Singapore,, Kuala Lumpur

Full-Time

Expiring soon

Job Description

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are seeking a skilled Smart Lock Installer/Technician to join our team. As a Smart Lock Installer/Technician, you will be responsible for installing, troubleshooting, and maintaining our smart lock products to ensure optimal performance and customer satisfaction. You will work closely with the Customer Service Team, Product Team, and Operations Team to provide top-notch service to our clients.

Responsibilities

Travel to customers’ homes to install and troubleshoot smart lock products.
Provide product training to customers and test lock functionality after installation.
Follow a daily schedule to complete installation tasks efficiently and on time.
Maintain a positive and professional attitude while interacting with customers.
Ensure that locks are installed or repaired to meet company standards and specifications.
Document and report installation, repair, and maintenance activities accurately.
Maintain and replenish equipment and spares for daily operation needs
Upkeep of Company vehicle
Any other ad-hoc tasks assigned by the Company

Job Requirements

Ability to diagnose and troubleshoot mechanical and electrical issues

Read and interpret technical manuals and diagrams

Flexibility with full-time schedule, including shift assignments on weekends and evenings.

Possession of a valid Class 3 driver’s license and access to an automobile.

At least 2 years of experience in electrical work, carpentry, or lock installations preferred.

Willingness to fulfill urgent and ad-hoc appointments to ensure customer satisfaction.

Company Benefits

Comprehensive Health Insurance

Covers a wide range of medical, dental, and vision expenses to keep you and your family healthy.

Paid Time Off

Enjoy vacation days, personal leave, and holidays to relax and recharge without losing income.

Retirement Savings Plan

Helps you save for the future with employer contributions and tax advantages.

Professional Development

Access to training programs, workshops, and courses to enhance your skills and advance your career.

Additional Info

Company Activity

Last active - 1 week ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Electronic Engineering

Mechatronics Engineering

System & IT Helpdesk / Database Administrator

Company Profile

Prism Tech Sdn Bhd

PRISM+ is a Singapore-based consumer electronics brand specializing in affordable high-performance monitors, televisions, and smart home appliances. Established in 2017, the company has rapidly expanded its product offerings and regional presence, leveraging a direct-to-consumer model to disrupt traditional retail channels. Source: https://prismplus.my/