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This job is for a Freelance Customer Service Officer at PRISM+, a dynamic electronics company. You might like this job because you can work remotely while helping customers with their inquiries and ensuring their satisfaction!
Undisclosed
Philippines, Kuala Lumpur
Job Description
PRISM+ is a fast-growing consumer electronics company based in Singapore, known for its high-quality TVs and monitors. We are currently seeking a Customer Service Officer Offshore to join our dynamic team. This role offers the flexibility of working remotely from anywhere in the world.
As a Customer Service Officer Offshore, you will be responsible for providing exceptional support to our customers located in Singapore. You will assist them with inquiries, troubleshooting, and general support via email, live chat, and phone calls. Your main goal will be to ensure customer satisfaction and provide a positive experience with our brand.
Responsibilities:
- Respond to customer inquiries and provide accurate information and assistance
- Troubleshoot and resolve customer issues related to our products
- Ensure timely and effective communication with customers
- Collaborate with internal teams to address customer concerns and provide feedback for improvements
- Maintain thorough knowledge of our products, promotions, and company policies
Job Requirements
Company Benefits
Comprehensive Health Insurance
Covers a wide range of medical, dental, and vision expenses to keep you and your family healthy.
Paid Time Off
Enjoy vacation days, personal leave, and holidays to relax and recharge without losing income.
Retirement Savings Plan
Helps you save for the future with employer contributions and tax advantages.
Professional Development
Access to training programs, workshops, and courses to enhance your skills and advance your career.
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 10 Years of Experience
Company Profile
