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This job is for a Mystery Shopper in Melaka, where you'll visit stores as a regular customer, evaluate service, and provide feedback. You might like this job because you enjoy exploring shops while helping improve customer experiences!
Undisclosed
Malacca,, Kuala Lumpur
Full-Time
few days ago
Job Description
Are you observant, detail-oriented, and love exploring retail experiences? PRISM+ is looking for Mystery Shoppers to help us elevate our customer experience. You’ll visit our retail outlets, interact with staff as a regular customer, and provide honest, constructive feedback that directly improves our service and operations.
Key Responsibilities
- Conduct in-store visits to engage with retail associates and observe customer interactions.
- Complete structured audits covering Customer Experience, Product Knowledge & Processes, Personal Appearance, and Store Management.
- Capture relevant photos/videos and submit reports immediately after each visit.
- Highlight areas for improvement to help our retail team excel.
- Receive training and guidance to perform audits effectively.
Job Requirements
Company Benefits
Comprehensive Health Insurance
Covers a wide range of medical, dental, and vision expenses to keep you and your family healthy.
Paid Time Off
Enjoy vacation days, personal leave, and holidays to relax and recharge without losing income.
Retirement Savings Plan
Helps you save for the future with employer contributions and tax advantages.
Professional Development
Access to training programs, workshops, and courses to enhance your skills and advance your career.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Job Specialisation
Company Profile
