Covers a wide range of medical, dental, and vision expenses to keep you and your family healthy.

Comprehensive Health Insurance

Enjoy vacation days, personal leave, and holidays to relax and recharge without losing income.

Paid Time Off

Helps you save for the future with employer contributions and tax advantages.

Retirement Savings Plan

Access to training programs, workshops, and courses to enhance your skills and advance your career.

Professional Development 

Prism Tech Sdn Bhd

PRISM+ is a Singapore-based consumer electronics brand specializing in affordable high-performance monitors, televisions, and smart home appliances. Established in 2017, the company has rapidly expanded its product offerings and regional presence, leveraging a direct-to-consumer model to disrupt traditional retail channels.&nbsp;

Source: <a href="https://prismplus.my/" target="_self"><ins>https://prismplus.my/</ins></a>

About Us

Work on interesting projects with high impact

Source: <a href="https://prismplus.my/" target="_self"><ins>https://prismplus.my/</ins></a>

Our Culture

The&nbsp;Sales Support Executive&nbsp;is the first point of contact for potential customers engaging with the company via&nbsp;WhatsApp and Facebook Messenger. This role is focused on&nbsp;responding promptly and professionally to inquiries,&nbsp;nurturing leads, and&nbsp;converting online conversations into showroom appointments. The ideal candidate is highly organized, customer-focused, and driven to achieve measurable conversion KPIs.ResponsibilitiesCustomer Engagement &amp; Support:<ul><li>Respond promptly and professionally to incoming messages on WhatsApp and Facebook Messenger.</li><li>Address basic queries regarding products, pricing, availability, and services.</li><li>Provide personalized guidance to potential customers to enhance engagement.</li></ul>Lead Conversion:<ul><li>Convert online inquiries into confirmed&nbsp;showroom appointments.</li><li>Maintain a clear follow-up schedule to maximize conversion rates.</li><li>Collaborate with sales and showroom teams to ensure smooth handover of appointments.</li></ul>CRM &amp; Reporting:<ul><li>Log all customer interactions accurately in the CRM or lead management system.</li><li>Track conversion metrics and report on performance regularly.</li><li>Identify trends in inquiries to provide insights for marketing and sales strategies.</li></ul>Collaboration &amp; Process Improvement:<ul><li>Work closely with sales, marketing, and operations to streamline lead management.</li><li>Provide feedback on common customer concerns or recurring questions.</li><li>Suggest improvements to chat processes, templates, or automation tools.</li></ul>

This job is all about helping potential customers connect with our showroom through WhatsApp and Facebook Messenger. You might like this job because you’ll engage with people online, nurture leads, and turn chats into appointments while collaborating with a great team!

The Sales Support Executive is the first point of contact for potential customers engaging with the company via WhatsApp and Facebook Messenger. This role is focused on responding promptly and professionally to inquiries, nurturing leads, and converting online conversations into showroom appointments. The ideal candidate is highly organized, customer-focused, and driven to achieve measurable conversion KPIs.ResponsibilitiesCustomer Engagement and Support:

-Respond promptly and professional...

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Company Profile

Prism Tech Sdn Bhd