Job Description

• Support and managing daily correspondence with overseas logistics agent and partners.
• Assist in procure Import/Export pricing (Air & Sea) from Shipping Carriers, Operators and Airlines.
• Assist in preparing and issuing quotations, rate proposals and follow up communication.
• Coordinate with internal departments (Operations and Documentation) to ensure accuracy and timely delivery of information.
• Track, update and maintain customer & agent database, sales record and inquiry pipelines.
• Identify potential overseas agents/customers for business development, leveraging logistics network directory and other channels.
• Follow up with overseas agents/customers to obtain booking confirmations, shipment details and quotation feedback.
• Monitor shipment progress and ensure prompt updates are shared with overseas agents/customers.
• Approach and present the company’s services professionally to overseas agents/customers.
• Notify agents/customers proactively when special rates or space allocations are available.
• Provide timely updates to overseas agents/customers on market developments, space situations and service availability.
• Ensure smooth handover of confirmed shipments to the operation team for execution.
• Make International calls or emails to follow up on leads and enquiries.

Job Requirements

• Possess at least Diploma/STPM, or A-Level.
• Fresh graduates are encourage to apply.
• Experience in logistics industry is an advantage.
• Good written and spoken in English and Malay.
• Ability to communicate and read in Mandarin is an advantage.
• Computer literate is a must.
• Detail oriented, well organized and able to multitask in a fast paced envinronment.
• Willing to learn and strong team player.
• Willing to do telemarketing activities to introduce our services and follow up on leads – this is highly regarded and considered an advantage in this role.
• Must be able and willing to travel to work in Petaling Jaya, Selangor.

Skills