Job Description

We are a premier real estate partnership specializing in luxury properties and high-end residential developments in Penang. We are looking for a high-energy, articulate, and results-driven Telemarketing Executive to join our team.

In this role, you won't just be reading a script—you will be the first point of contact for potential property buyers and investors, introducing them to exclusive property opportunities and connecting them with our senior consultants. If you have excellent communication skills, a persuasive personality, and a passion for the property industry, we want to hear from you!

Lead Generation & Outbound Calling: Actively make outbound calls to warm leads, database contacts, and potential clients to introduce our luxury property listings and upcoming project launches.

• Lead Qualification: Ask targeted questions to understand prospects' property requirements, budgets, and timelines, ensuring they meet our ideal client profile.
• Appointment Setting: Successfully schedule viewing appointments, open house invitations, and consultations for our senior property agents.
• Database Management: Keep our CRM system accurate and up to date by logging call outcomes, updating client details, and tracking follow-ups.
• Brand Ambassadorship: Maintain a high level of professionalism, warmth, and industry knowledge during every interaction to reflect our premium brand image.

Job Requirements

• Experience: Minimum 1–2 years of experience in telemarketing, inside sales, customer service, or a call center environment. Experience in real estate, banking, or luxury retail is a strong advantage.
• Language Skills: Professional fluency in English and Bahasa Malaysia. (Optional: Fluency in Mandarin or Hokkien is a major plus to cater to specific market segments in Penang).
• Communication Style: Outstanding verbal communication, an engaging phone presence, and active listening skills.
• Mindset: Resilient, self-motivated, and comfortable handling objections with grace and confidence.
• Tech Savvy: Familiarity with CRM tools, Google Workspace, or basic lead tracking systems.
  
  Attractive Compensation: Highly rewarding performance-based incentives/commissions per successful appointment or closing.
• Growth Opportunities: Gain deep insights into the luxury real estate market with direct mentorship from top-performing real estate partners.
• Work Environment: A supportive, professional, and dynamic team culture.
• Convenient Location: Based in vibrant Penang.
  
  ⚡ Important Note

This is a performance-based / commission-based role — perfect for those who want to take control of their income, growth, and career path.

If you’re ready to learn, grow, and achieve more — your breakthrough starts here.

Skills