Deputy Manager, Agency Events & Fulfillment

Prudential plc

AI-generated summary

Run end-to-end events, roadshows and fulfilment; own logistics, vendors and budgets.
Purpose-led, inclusive organisation that celebrates diversity and supports career growth.
Act as deputy, own ops, drive improvements and step into leadership!

Undisclosed

Kuala Lumpur (Takaful), Kuala Lumpur

Full-Time

Job Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The Deputy Manager, Events & Fulfillment supports the planning, coordination, and delivery of events, campaigns, and fulfillment initiatives to ensure timely, cost-effective, and high-quality execution. The role oversees end-to-end event and campaign fulfillment operations, works closely with internal stakeholders and external partners, manages vendors and budgets, and supports operational excellence across all initiatives. As a key operational lead, the Deputy Manager drives continuous process improvement, and steps in to lead the function in the Manager’s absence within a fast‑paced, stakeholder-driven environment.

Key Responsibilities

1. Support the planning, coordination, and execution of events, roadshows, exhibitions, and fulfillment activities from concept to post-event review.

2. Act as second-in-command to lead the Events & Fulfillment team, including task allocation, coaching, and performance support.

3. Oversee operational readiness including logistics, vendor management, venue coordination, and material fulfillment.

4. Manage budgets, cost tracking, and purchase processes to ensure cost-effective delivery and compliance with financial controls.

5. Liaise with internal stakeholders and external partners to align event objectives with business and branding requirements.

6. Ensure adherence to service standards, brand guidelines, risk management, and health & safety requirements.

7. Lead continuous improvement initiatives by reviewing processes, post-event reports, and implementing best practices.

8. Step in to represent the department or act on behalf of the Manager when required, including decision-making and issue escalation.

Qualification and Experience

5 years’ experience in events, operations, or fulfillment, with at least 2 years in a supervisory role
Strong project management, vendor management, and stakeholder coordination skills
Proven ability to manage multiple concurrent events and deadlines
Budget management and cost control experience
Calm under pressure, hands-on, and detail-oriented leader

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Requirements

Company Benefits

United through teamwork

Our teams are innovative, hands-on and collaborative. The power to share and collaborate requires respect, integrity and teamwork.

Open and collaborative culture

Our company is rooted in a rich heritage but to look to the future, we need new energy and perspectives.

Connect, Grow, Succeed

We are here to help our employees expand their skills and expertise in various areas.

Additional Info

Company Activity

Last active - few hours ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Events Management

General Project Management

IT Project Management

Company Profile

Prudential plc

Prudential Assurance Malaysia Berhad (PAMB) is a leading and innovative insurance company in Malaysia, serving the savings, protection and investment needs of Malaysians by offering a full range of financial solutions through its branches, agency force and bancassurance distribution partners network nationwide. Our purpose For Every Life, For Every Future is to provide simple and accessible financial and health...