Job Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Scope:

Prudential plc is an Asia-led portfolio of businesses focused on structural growth markets. The business helps individuals to de-risk their lives and deal with their biggest financial concerns through life and health insurance, and retirement and asset management solutions. Prudential plc has 20 million customers and is listed on stock exchanges in London, Hong Kong and Singapore.

Prudential was founded in London in 1848 on the principles of integrity, security and prudence and we still adhere to those principles today.

Prudential Plc issues a significant number of financial products, all of which involve an underlying exposure to investments both from the perspective of generating returns in line with policyholder expectations and matching any guarantees. 

The Group Recharge team within Group Finance governs intercompany recharges across Central Entities and LBUs — covering contract lifecycle management, recharge billing/settlement, and GHO Fee Transfer Pricing (TP) calculations — ensuring accuracy, auditability and timely execution of recurring annual cycles.

Principal Accountabilities:

Pillar A — Intercompany Recharges: Contracting & Governance

• Own BAU SOW/contract inventory, trackers and Coupa data integrity to support execution and management reporting.
• Partner with Business Contract Owners to drive end-to-end contract renewals (drafting, addenda, CRA, e-signing via Adobe Sign).
• Coordinate across LBUs, Procurement CoS, Risk/TPRM and Group SMEs to unblock CRA and signing timelines ahead of GEC escalation deadlines.
• Strengthen controls: standardise tracking, document turnaround milestones, establish response SLAs, deliver weekly senior management updates.

Pillar B — Group Head Office (“GHO”) Service Fee Transfer Pricing Calculations & Governance

• Own end-to-end GHO TP process, annual cycle execution, and data readiness.
• Develop and maintain BPM/SOP; drive process improvements (policy manual, template revamp, automation, twice-yearly cost centre-owner cadence).
• Serve as the operational point of contact for GHO TP matters on behalf of the Recharge team.

Pillar C — LBU Engagement (Quarterly Cadence)

• Quarterly LBU engagement cadence with Central Entities' counterparts on recharge status, contract execution, billing/settlement, and disputes
• Synthesise BU feedback into thematic summaries for Group Finance leadership / RCEO and Board updates
• Resolution of recurring queries/disputes via coordination with Procurement CoS, Risk/TPRM, and service-provider owners
• Maintain quarterly engagement pack and act as operational liaison between Group Recharge team and LBU finance teams

Core Competences Required:

• Technical: Intercompany recharges, contract lifecycle management and Transfer Pricing operations; SOW/CRA workflows and e-signing tools; Excel modelling and SOP/BPM authoring; Coupa or equivalent procurement systems; control design (SLAs, governance reporting, audit-ready documentation).
• Soft Skills: Strong stakeholder management across LBUs and Group functions; customer-service orientation under high-volume, multi-time-zone conditions; clear written and verbal communication for senior management; detail-oriented and deadline-disciplined; process-improvement mindset.

Education and Experience: 

• Experience: 6–8 years in finance operations, intercompany / transfer pricing, contract governance or shared services within a multinational financial services environment.
• Education: Bachelor's degree in Accounting, Finance, Business, Law or related discipline.
• Qualifications: Professional accounting qualification (ACCA, CPA, CA, CIMA, MICPA) preferred; insurance / asset management or Group HO shared services exposure an advantage.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Requirements