Job Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The incumbent is responsible to

• Successfully launch new initiatives to drive business growth and ensure seamless implementation.

• Aligned enhancements of existing applications with digital platform roadmap to enable smooth transition and experience for the business and customers.

• High stability in legacy application to support customer and partner.

• Adhere to Global Application Support and Prevention of Occurrence Methodology and Policy Standards

• Comply with regulatory, risk and compliance requirements

PRINCIPAL DUTIES & RESPONSIBILITIES:

• Responsible for continuity in maintenance and support of IL Policy Administration
• Application support scope including business function enablement, solutioning and IL/VPMS configuration.
• Align enhancements of existing non-digital platform applications with the digital platform roadmap.
• Ensure continuity in maintenance of existing systems and smooth transition to digital platform experience for the business and customers.
• Ensure local alignment to Global Application Support and Prevention of Occurrence Methodology and Policy Standards.
• Support and encourage the team to pick up new skills and continuous learning.
• Ensure adherence to regulatory, risk and compliance requirement.

JOB SPECIFICATION:   

Qualifications

• Degree from a recognized University preferably in Business, Insurance Studies, Information Technology, Computer Science, etc.
• Professional qualification in Life Insurance i.e., Malaysian Insurance Institute (MII), Chartered Institute of Insurance (CII), Life Office Management Association (LOMA), or other related to Life Insurance Industry would be an added advantage.

Experience

• A minimum of 4-5 years of work experience is required
• Experience in Life Insurance Industry with basic operational knowledge in Life Administration, Actuarial, Agency Administration and Finance would be an added advantage

Knowledge

• Life insurance knowledge in Life Administration, Actuarial, Agency Administration and Finance
• Articulate and proficient in written and spoken English.  Basic knowledge of Asian language and Mandarin in written and spoken will be a value-added advantage.

• Requires in-depth experience, knowledge and skills in own discipline

• Uses best practices and knowledge of internal/external business issues to improve products or services

• Solves moderately complex problems; takes a new perspective on existing solutions

• Works independently with minimal guidance

• Acts as a resource for colleagues with less experience; may direct the work of staff

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Requirements