Job Description

• Identify and develop new digital products and services to enhance market acquisition through Online and Mobile Banking channels, and manage project priorities, scope, timelines and resources
• Engage with stakeholders to address challenges during requirement gathering, development and implementation, ensuring compliance with organisational policies/guidelines and regulatory requirements
• Identify gaps, prepare business requirement documents and conduct risk assessments for regulatory approvals
• Conduct project evaluations to assess the quality and execution of the project
• Adopt business process modelling and identify opportunities for channel and product improvements
• Work closely with technical teams and business units to deliver projects, compile feedback and plan for future improvements
• Design and apply appropriate standards for the project life cycle across all involved channels and platforms

Job Requirements

• A recognised Degree in Computer Science, Information Technology, Business or Finance related disciplines with minimum 8 years of working experience in Business Digital Banking and Project Management
• Possess in-depth knowledge of Banking Operation Work-Flow, IT Architecture & Services development and familiar with local authority and regulation procedures
• Exposure in Business Banking, Cash Management Services and PayNet Ecosystem such as IBG, FPX, Direct Debit, DuitNow Services would be an added advantage
• Able to deliver workable solutions and make clear decisions under pressure
• Adept in managing multiple concurrent project deliverables while maintaining high level of communication with internal and external stakeholders
• Possess good interpersonal, negotiation and communication skills

Skills