Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Senior Associate

Job Description & Summary

AC KL is committed to being a great place to work, and we organize many activities for our staff outside their 'day jobs' for their engagement and personal development, both inside the office and outside the office. We additionally welcome a number of external parties to our office whose visits typically involve a program of activities requiring planning and execution.

These are currently organized in a decentralized manner, as a 'side role' of staff who are not professionals in the field of activity management. We are looking for an Office Activities Lead to centralize the orchestration of all these activities and ensure they are delivered to the highest standards.

The role is within PricewaterhouseCoopers Malaysia but will be dedicated to supporting PwC Acceleration Center Kuala Lumpur, a distinct organization focused on serving PwC US and their clients. The role will report to the Chief of Staff of PwC Acceleration Center Kuala Lumpur.

Key aspects of the role include:

Project Management: Develop and manage a central tracking function to ensure a holistic picture of all employee and guest office activities, whether held inside AC KL premises or at an external venue/event, is maintained at all times and that all operational aspects of each of those activities are properly planned for, with dependencies between events managed in a joined-up manner. Pro-actively identify potential clashes and issues ahead of time, as well as managing such matters if and when they occur unexpectedly.

Activity design and execution: Act in the capacity of a business analyst to support AC KL staff with the activity scoping and design by understanding their needs and assisting hands-on with delivery and execution of the activities (in particular, supplier management) - ensuring activities are delivered to AC KL quality and standards and to the satisfaction and delight of the participants.

Office Resource Management: Own and manage the training, meeting and event spaces within the AC KL office, and ensure they are deployed and maintained efficiently to meet the office activities program, engaging with internal and/ or external suppliers of activity space where needed.

Team Leadership: Build strong working relationships and coordinate with key internal suppliers (e.g. Central Events Assist, Facilities and Services) to deliver these activities efficiently and effectively, assess the need for additional AC KL dedicated resource as a supplemental or alternative source of operational support.

External Vendor Management: In the case of external vendors not engaged through the Central Events Assist team, select, liaise and negotiate to ensure delivery of quality activities in accordance with AC KL procurement policies and procedures. Provide support in compliance and reporting obligations (eg. SRM. QMSE), if any.

Technology: Develop and maintain technological resources to achieve objectives, including both project management tools and practical equipment (e.g. Audio-Visual).

Financial Analysis: Track costs incurred and ensure activities are executed with cost-consciousness.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Analytical Thinking, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Creativity, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Electronic Billing {+ 36 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date