Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Risk & Quality (R&Q)

Management Level

Senior Associate

Job Description & Summary

A career in our Internal Firm Services Acceleration Centre is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

Responsibilities

• Developing/managing the AC Quality Management Programme based on understanding and review of business processes and quality/compliance requirements for Assurance and Tax Lines of Service.

• Managing the required information/trackers for quality monitoring and review purposes on an ongoing basis.

• Managing and coaching Quality Team members to perform ongoing monitoring and reporting of quality metrics for the Assurance/Tax work completed by the LoS delivery teams on an ongoing/periodic basis.

• Liaising with the Assurance/Tax Delivery teams to perform an effective root cause analysis (RCA) and monitoring of remediation plan for the identified quality findings/deficiencies.

• Liaise with the xAC Quality teams across the other AC’s on an ongoing basis to ensure consistency in quality processes/initiatives in AC KL.

• Preparing quality reports/dashboards for review by the Senior Manager/Quality Leader.

• Self-motivated, proactive and well conversant with MS Office (Excel/Word/PowerPoint) and have excellent auditing, analytical, project management and communication skills.

As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.

• Delegate to others to provide stretch opportunities and coach to help deliver results.

• Develop new ideas and propose innovative solutions to problems.

• Use a broad range of tools and techniques to extract insights from current trends in business area.

• Review your work and that of others for quality, accuracy and relevance.

• Share relevant thought leadership.

• Use straightforward communication, in a structured way, when influencing others.

• Able to read situations and modify behavior to build quality, diverse relationships.

• Uphold the firm’s code of ethics and business conduct.

Preferred Skills

• Chartered Accountant / Certified Public Accountant.

• Business process review/internal controls review/audit experience for 5+ years.

• Strong application and presence of mind. 

• Experience in project management.  

• Strong attention to details, analytical skills.

• Decision making ability. 

• Inclination and interest in compliance related matters.

• Working knowledge of MS Office/Google Suite/any Auditing tool(s).

• Team player, dynamic, committed to providing high quality, responsibility and maintaining timeliness.

• Strong communication skills in English (both written and verbal).

• Demonstrate self-motivation and desire to take responsibility for personal growth and development.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Anti-Money Laundering (AML), Coaching and Training, Communication, Compliance Advisement, Compliance Oversight, Compliance Program Implementation, Compliance Risk Assessment, Confidential Information Handling, Contract Review, Contractual Risk Mitigation, Contractual Risk Monitoring, Contract Writing, Creativity, Crisis Management, Data Loss Prevention (DLP), Data Security, Discretion and Business Ethics, Embracing Change, Emotional Regulation, Empathy, Financial Risk Management {+ 32 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date

April 30, 2025