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Senior Manager - Procure to Pay (P2P) Team Lead

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This job is the Senior Manager for the Procure to Pay Team at PwC Malaysia. You might like this job because you'll lead a dynamic team, ensure smooth operations, and drive improvements in how the firm manages purchases and payments.

Undisclosed

Kuala Lumpur

Job Description

Description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Finance

Management Level

Senior Manager

Job Description & Summary

The Procure‑to‑Pay (P2P) Team Lead is responsible for leading the end‑to‑end P2P operations for PwC Malaysia, ensuring timely, accurate, and compliant procurement and payment processes that support PwC’s professional services business. This role plays a critical part in enabling client delivery teams by ensuring vendors and payments efficiently, while upholding PwC’s governance, independence, and risk management standards.

The role, reporting to the Chief Financial Officer combines people leadership, process excellence, and stakeholder management in a fast‑paced, high‑compliance environment, with a strong focus on continuous improvement, automation, and service quality.

End‑to‑End Procure‑to‑Pay Operations 

  • Lead and oversee the full P2P lifecycle, including vendor onboarding, purchase requisitions, purchase orders, goods/services receipt, invoice processing, and payment execution. 

  • Ensure P2P processes support PwC’s project‑based, time‑sensitive professional services model, including engagement‑related spend, subcontractors, and expense reimbursements. 

  • Monitor service level agreements (SLAs), cycle times, and backlog to ensure operational efficiency and a strong internal customer experience.  

Governance, Risk & Compliance 

  • Own and ensure strict adherence to PwC P2P policies, approval matrices, independence rules, and ethical standards, including segregation of duties and audit‑ready documentation. 

  • Maintain compliance with Malaysian regulatory requirements (e.g. tax, SST, e‑Invoicing where applicable) and PwC network standards. 

  • Partner with Risk Management to address P2P related risks 

Stakeholder & Business Partnering 

  • Act as the primary point of contact for Partners, Directors, engagement teams, and internal functions on P2P matters. 

  • Manage relationships with vendors 

  • Translate business needs into practical P2P solutions while balancing cost, control, and service quality. 

People Leadership & Capability Building 

  • Lead, coach, and develop a team of P2P analysts/senior analysts, fostering a high‑performance and service‑oriented culture. 

  • Set clear objectives, conduct performance reviews, and identify training needs to build P2P and business acumen capabilities. 

  • Drive PwC values and behaviours, including integrity, teamwork, and continuous learning.  

Process Improvement & Digital Enablement 

  • Identify opportunities to streamline and standardise P2P processes, reduce manual effort, and improve data quality. 

  • Support the adoption and optimisation of finance systems  

  • Contribute to regional or network‑wide finance transformation initiatives and best practice sharing.  

Key Skills & Competencies 

  •  Strong understanding of procure‑to‑pay processes within a professional services or shared services environment 

  • Proven people leadership and stakeholder management skills 

  • High attention to detail with a strong control and compliance mindset 

  • Ability to balance service delivery with governance requirements 

  • Experience in process improvement, automation, or finance transformation initiatives  

  • Strong communication skills, with the ability to engage confidently with senior stakeholders 

Qualifications & Experience 

  • Bachelor’s degree in Accounting, Finance, Business, or a related field 

  • Minimum 10 years of relevant P2P / Procurement/Accounts Payable / Finance Operations experience, with at least 2–3 years in a supervisory or team lead role 

  • Experience in professional services, consulting or large matrix organisations is highly preferred 

  • Familiarity with Oracle, SAP S/4HANA and e‑procurement systems; exposure to regional or global shared services models is an advantage 

  • Professional accounting qualification (e.g. ACCA, CPA, CIMA) is a plus but not mandatory

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Analytical Thinking, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports {+ 17 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date


Job Requirements


Company Benefits

Wellbeing support

Be supported by a holistic wellbeing culture that facilitates sustainable performance and personal success.

Flexible working arrangement

You will have the flexibility to choose ways of working that aligns with your needs at work and beyond.

Employee rewards

Gain from a comprehensive range of benefits that meet your needs - including real-time recognition and benefits beyond monetary rewards.

Career development

Experience greater opportunities and challenging assignments for your diversified growth through PwC's world-class curriculum!

PwC community

Connect, collaborate, and create meaningful experiences through a community of former and current PwC professionals.


Additional Info

Company Activity

Last active - few days ago

Job Specialisation


Company Profile

PwC-logo-image

PwC

We're a network of firms in 151 countries with over 360,000 people who are committed to delivering quality in assurance, advisory and tax services, while working hard to build strong relationships with others and understand the issues and aspirations that drive them. In Malaysia, PwC employs more than 3,000 people in seven locations (i.e. Kuala Lumpur, Pulau Pinang, Ipoh, Melaka, Johor Bahru, Labuan and Kuching) who...