Job Description

Job Summary

Sales Coordinator is responsible for supporting the sales team through administrative tasks, order coordination, and customer communication. The role ensures smooth sales operations and timely delivery of products and services to customers.

Key Responsibilities

• Prepare and manage quotations, proposals, contracts, and sales reports.
• Coordinate and follow up on customer inquiries, orders, and deliveries.
• Maintain accurate sales records and customer information in the system.
• Liaise with customers to provide product details, handle queries, and ensure after-sales support.
• Collaborate with logistics, finance, and operations teams to ensure efficient order processing.
• Monitor stock levels and liaise with the supply chain team on product availability.
• Assist in sales campaigns, exhibitions, and promotional activities.
• Ensure compliance with company policies, procedures, and standards.

Job Requirements

• Diploma/Degree in Business Administration, Marketing, or related field.
• Minimum 2 years of experience in sales coordination or sales support.
• Proficiency in Microsoft Office; knowledge of CRM systems is an added advantage.
• Strong organizational, multitasking, and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively as part of a team.
• Customer-oriented with a problem-solving mindset.

Skills