Job Description

Key Responsibilities

• Lead and execute IT infrastructure and cybersecurity initiatives aligned with business objectives and operational requirements. 
• Manage and maintain IT infrastructure, including Microsoft 365, cloud services, servers, networks, endpoints, and security solutions. 
• Oversee cybersecurity operations, security controls, incident response, risk mitigation, and compliance requirements. 
• Lead disaster recovery planning, business continuity readiness, backup management, and infrastructure improvement projects. 
• Manage technology projects and vendor relationships, ensuring timely and successful delivery of initiatives. 
• Maintain IT policies, procedures, documentation, and support audit, security, and regulatory requirements. 
• Lead, mentor, and develop technical team members through training, coaching, and knowledge sharing. 
• Act as the technical escalation point for complex issues, critical incidents, and stakeholder support requirements. 
• Collaborate with internal stakeholders, vendors, and customers to ensure effective service delivery, including VIP user support and technical presales activities where required. 

Job Requirements

Requirements

• Degree in Information Technology, Computer Science, or related discipline.
• Minimum 8 years of experience in IT infrastructure, systems administration, networking, or cybersecurity.
• At least 3 years of experience leading technical teams.
• Strong knowledge of Microsoft 365, cloud platforms, server infrastructure, networking, cybersecurity, backup, and disaster recovery solutions.
• Experience in project management, vendor management, and IT service delivery.

Skills