Uniform provided to maintain a clean, professional image.

Uniform provided

Certificate in retail programmes provided.

Training & Development 

Outpatient medical claims with annual limit will be borne by company.

Medical Benefits

Annual leave on earned calendar year basis. Public holidays as per gazetted Public/State holidays published by HR.

Annual Leave & Public Holidays

Overtime payment based on additional working hours and according to labour law requirements.

Overtime payment

Basic monthly salary from RM 1500.
Attendance allowance & Night shift allowance.

Attractive Basic + Allowance

QL Maxincome Sdn Bhd (FamilyMart MY)

FamilyMart is the world’s 2nd largest convenience store chain, with over 17,500 stores across various markets globally. Backed with over 40 years of experience in convenience retailing, FamilyMart aims to constantly be ahead of social trends and diversifying social needs, ever evolving as a social and lifestyle infrastructure provider to local communities. QL Maxincome Sdn Bhd is a master franchisee of FamilyMart and a subsidiary of QL Resources Berhad, an established company listed on the main market of Bursa Malaysia Securities Berhad. FamilyMart Co., Ltd.’s philosophy and values resonate with QL’s mission of providing nourishing agro-based products for the benefit of all. Their emphasis of delivering quality food is also a value that QL, as a food company values and sees synergy in. FamilyMart launch in Malaysia by the end of year 2016 is deemed as one of the most exciting and anticipated new brands by the public, and we are looking energetic and highly motivated individuals to be a part of our “Family”! _____________________________________ By QL Maxincome Sdn. Bhd. Registration No. 199601010973 (383322-D)

About Us

Our Mission: We create nourishing products from agro resources, leading to benefit for all parties.
&nbsp;
Our Vision: To be the preferred global agro based enterprise.
&nbsp;
Our Values: Integrity, Win-Win, Teamwork, Innovative

Our Culture

Maxincome Resources Sdn Bhd is a master franchisee of FamilyMart and a subsidiary of QL Resources Berhad, an established company listed on the main market 

&nbsp;Responsibility
<ul>
<li>Manage and resolve customer inquiries through inbound/outbound calls or messages in a timely manner</li>
<li>Identifying customer's needs, clarify information, research every issue and providing solutions</li>
<li>Complete calls/message logs and reports</li>
<li>Monitor abnormality activity of vending machine through real time CCTV clips</li>
<li>Report abnormality vending machine activity to response team / operation team</li>
<li>Any other duties as deemed necessary</li>
</ul>

A customer service representative is to address customer issues and resolve them in a timely and efficient manner

 Responsibility



-Manage and resolve customer inquiries through inbound/outbound calls or messages in a timely manner


-Identifying customer's needs, clarify information, research every issue and providing solutions


-Complete calls/message logs and reports


-Monitor abnormality activity of vending machine through real time CCTV clips


-Report abnormality vending machine activity to response team / operation team


-Any other duties as deemed necessary




Customer Service Representative

QL Maxincome Sdn Bhd (FamilyMart MY)

Company Profile

QL Maxincome Sdn Bhd (FamilyMart MY)