IT Support

Qube Apps Solutions Sdn Bhd

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RM 2000 - RM 2500

Kepong

Full-Time

Job Description

Software solution project implementation

· Onsite installation hardware and software.

· System study, training and ad-hoc training manual preparation.

· Manage customer issue and feedback during implementation.

· Assist sales consultant during pre-sales stage on technical enquiry.

· Internal Software Solution Release

· Testing with client database and operation scenario.

· Organize hardware training for internal staff and external dealer.

· Report issue to Application Support and constant follow up new version.

Helpdesk and Daily Job

· Troubleshoot and respond to client based on the ticket assigned.

· Schedule standby during non-office hour by rotation.

· Monitor external vendor helpdesk remote login.

· In house internal support issue, hardware repairing and testing.

· Hardware preparation and verification for system implementation.

· Hardware warranty verification.

· Testing and diagnosing hardware and network issue onsite and online support.

· Preparing and update customer image data for implementations.

· Front POS training during implementations.

· Deliver hardware to customer side.

Reporting update upon job completion. Escalate to superior if job beyond capability

Job Requirements

Degree / Diploma in Computer Science / Information Technology or equivalent.

Good experience with Windows Server / 10, SQL Server, MySQL, TeamViewer.
Good experience with third party retail solution – POS system, other payment and retail front solutions.
Have experience with SAP, ERP, PHP, Perl, Linux or similar software is a plus.
Two (2) year experience in IT Support / Application Development / Maintenance / Solution Delivery field.
Knowledge of subscription based applications such as Web Portals, Mobile Applications and Content Management.
Understand current web development standards, software development paradigms, and design patterns.
Knowledge of AngularJS, NodeJS, JavaScript, Web Services, XML, JSON, HTML/HTML5, CSS3, jQuery, and MYSQL.
Understand technical implementation of Web and Mobile Applications, Design and Front End Technologies.
Knowledge of leading UI technical implementation in web technology.

Company Benefits

Education Assistance & Upskilling

Want to further your studies or upskill yourself? We will support you!

Flexible Claim Benefits

Not everyone goes to the gym or have facials so why don't you decide for yourself between our enticing options?

Medical & Insurance Benefits

What more is there to say? We want to ensure you have some peace of mind if you fall sick and need to seek treatment.

Annual Performance Rewards

We appreciate all the hard work of our employees and offer competitive rewards such as annual increments and bonuses that reflect your efforts.

Employee Engagement Activities

Keeping everyone motivated and engaged with fun company trips, team building, annual dinner, festive celebration and more!

Full Pantry

We never let you go hungry! Work with a full stomach.

Additional Info

Company Activity

Last active - few hours ago

Experience Level

1 - 3 Years of Experience

Job Specialisation

General IT, Pre-Sales / IT Business Analyst / Business Intelligence, System & IT Helpdesk / Database Administrator

Company Profile

Qube Apps Solutions Sdn Bhd

Qube Apps Solutions Sdn. Bhd. is a software solutions company that specializes in providing excellence in software customizations, POS system implementations, retail chain management consultancy, as well as hardware and software integrations. We offer technologies and solutions that will streamline and improve business operations across a variety of industries, from retail to logistics, education, manufacturing, hospitalities and more.

From humble beginnings established in 2012 at our HQ in Desa Aman Puri, Kepong, we have 12 years of experience under our belt and now our services span across 16 countries worldwide. Our R&D Center is located at an MSC building in Imazium, Damansara Uptown and currently, there are over 100,000 active devices by our solutions, handling millions of transactions worldwide on a daily basis. But even with all our achievements thus far, we are far from being satisfied. Our ultimate goal is to empower businesses for a digital tomorrow!

IT Support

Qube Apps Solutions Sdn Bhd

RM 2000 - RM 2500

Kepong

Full-Time

This job is no longer available